nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

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Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

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Review Time

Adewunmi Owolabi
Fantastic experience

Fantastic experience

5
Date of experience: Nov 20, 2025
Samar
They give me wrong date

I selected the date for my booking, and without my noticing, the system changed the date at the final step. As a result, I was surprised to discover that my reservation was made for Thursday instead of Saturday.I would like to understand why this occurred. Due to the strict conditions of the booking, I was unable to modify the date and was forced to make a new reservation, which resulted in unnecessary additional costs.I request clarification on this issue and a resolution for the inconvenience and financial loss caused.

1
Date of experience: Nov 20, 2025
Renata Pourova
Old people with technology it’s bad for…

Old people with technology it’s bad for them ……and if National Express is big company they need to do more for customer service For example : refunds , help changes with distance with before 48 h trip .

2
Date of experience: Nov 20, 2025
Keith Vaughan
Booking is so easy

Booking is so easy. All the information, times, prices etc. are all too hand.

5
Date of experience: Nov 20, 2025
Saran Philpott
Always easy to book

Always easy to book

5
Date of experience: Nov 20, 2025
Merilyn
Easy to book

5
Date of experience: Nov 20, 2025
Elsadig Bashir
It's best for everyone to travel with National Express because it's the best in terms of punctuality

Nothing is better

5
Date of experience: Nov 20, 2025
ADEKUNLE ADESOKAN
Smooth navigation through the process

Smooth navigation through the application and payment process

5
Date of experience: Nov 20, 2025
On time & efficient.

5
Date of experience: Nov 20, 2025
Nazim jasim Mohamadi
So expensive

1
Date of experience: Nov 20, 2025

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