nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

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Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

Filter Reviews

Review Time

Cathy
Ease of system and ease of changing one…

Ease of system and ease of changing one booking when I had made a mistake.

5
Date of experience: Nov 19, 2025
Carol Morse
Straightforward

Straightforward, quick and Reasonable price. Lots of services running to make times suitable.

5
Date of experience: Nov 19, 2025
Caroline
easy of use

easy of use, quick

5
Date of experience: Nov 19, 2025
Craig
Reliable on time with good driver

Coach left departure on time arrived destination on time. Driver was very helpful and polite for a midnight airport service. Coach was clean, modern and everything working.

5
Date of experience: Nov 19, 2025
MS PATRICIA RODRIGUES
Very professional on the phone

I needed help with a reservation for a seat I’d already booked as I’m on crutches and need the room. The gentleman was so helpful and sorted it out straight away. I was very grateful and impressed

5
Date of experience: Nov 19, 2025
Alan Headspeath
Great driver assistance

Great driver assistance, bus on schedule. One complaint (unrelated to driver): The fabric/material covering seats is not fit for purpose. The faux leather type covering is extremely uncomfortable with regard to its slipperiness, making for an unpleasant experience.

5
Date of experience: Nov 19, 2025
MISS  ILIRJANA VOKRRI
Quick and easy 🙂

5
Date of experience: Nov 19, 2025
Elsy Manjaly
The seats were comfortable

The seats were comfortable. The driver friendly and helpful. Pleasant journey.

5
Date of experience: Nov 19, 2025
Martin
London Victoria has to be the busiest…

London Victoria has to be the busiest coach station in Britain? Surely one of them.Try finding it on the booking form!London Victoria Train Station is there (but the coach doesn't even go there)Do you even use the app?Do you ever actually use NX?

1
Date of experience: Nov 19, 2025
Mr Hawkes
Easy to do for a senior citizen.

Easy to do for a senior citizen.

5
Date of experience: Nov 19, 2025

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