nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

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Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

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Review Time

Sara
I had made a booking mistake

I had made a booking mistake, but chat person was able to sort it out for me❤️ No longer stressed about the trip❤️will recommend and use again ❤️

5
Date of experience: Nov 19, 2025
Ken Senior
I booked my coach for 28th November and…

I booked my coach for 28th November and the e ticket charged me for the wrong date 27th November 3 times! I am having to go down to Leicester a day early and book a hotel for that day too. I'm not happy.

1
Date of experience: Nov 19, 2025
Mr Garry Battista
price verses train

Ease of booking and price verses train

5
Date of experience: Nov 19, 2025
Gary Holland
Your site says you don’t go from Dudley…

Your site says you don’t go from Dudley to Birmingham Airport. I did this trip several times last year and booked with no issues . I looked at Wolverhampton and it goes to the airport and picks up in Dudley

3
Date of experience: Nov 19, 2025
Mr peter barnes
On time,

On time,, comfortable ride,, straight into the airport 👍

5
Date of experience: Nov 19, 2025
Jennifer Ann
I've never booked with National Express…

I've never booked with National Express before. It took a while to book but was relatively easy once I got the right day.

4
Date of experience: Nov 19, 2025
Emily Arnold
From start to finish it was so easy to…

From start to finish it was so easy to book seats never had that before with any other company Thank you, National Express

5
Date of experience: Nov 19, 2025
Michael B
Convenient and Comfortable Travel

Having travelled from Canada, we found it was easy and convenient to book our tickets online and travel from Milton Keyes to Leeds was very comfortable.

5
Date of experience: Nov 19, 2025
Prash
Decent

Decent. But couldn't make purchase including coach card discount on website. Coach card details needed to be entered twice.

4
Date of experience: Nov 19, 2025
Alexander Elliott-Welch
Excellent journey.

The coach journey might be long, but it was worth it. I get to know the route and what time.

5
Date of experience: Nov 19, 2025

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