naturallybalmy.co.uk

3.3
3.3 Based on 27 reviews

For all your skincare needs - choose from our range of ethical organic skincare or make your own skincare from our cosmetic bases & cosmetic packaging, from raw ingredients to essential, flavour & fragrance oils, we have you covered. We sell CPSRs too!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.3

/
5

27 Reviews

5 Star
54%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
39%

Filtered Reviews

Filter Reviews

Review Time

Bilal Kayani
I have suffered from eczema all my life and used many oils etc, I have been using your blackcurrant

I have suffered from eczema all my life and used many oils etc, I have been using your blackcurrant seed oil(applying and consuming a tablespoon everyday) and it has worked wonders,

just wanted to say thank you!, I can sleep at night and it has built my confidence, this has changed my life, I feel better within myself.

5
Date of experience: Mar 20, 2026
Nick Hollingsworth
Great service

Great service

5
Date of experience: Mar 13, 2026
Prince Djan
My package has not been delivered

My package has not been delivered. I ordered a redelivery to the post office for pickup but haven't got it yet.

1
Date of experience: Mar 12, 2026
Sion
Great company with a wonderful ethos…

Great company with a wonderful ethos and customer service plus amazing products.

5
Date of experience: Mar 09, 2026
Rikke
Excellent and thank you..

I recently completed a CPSR assessment with Cisem from Naturally Balmy, and the experience was excellent from start to finish.Communication was fast, clear, and highly professional throughout the entire process. All questions were answered thoroughly, and the assessment was delivered as agreed.What stood out in particular was that Cisem went beyond the scope of the purchased service and proactively pointed out an important labelling detail I had overlooked, something that was not included in the CPSR package itself. That level of diligence and integrity is greatly appreciated.I would not hesitate to recommend his services to other cosmetic brand founders.

5
Date of experience: Mar 02, 2026
Bilal Kayani
I have suffered from eczema all my life…

I have suffered from eczema all my life and used many oils etc, I have been using your blackcurrant seed oil(applying and consuming a tablespoon everyday) and it has worked wonders, just wanted to say thank you!, I can sleep at night and it has built my confidence, this has changed my life, I feel better within myself.

5
Date of experience: Feb 15, 2026
Julie Sykes
Lovely creamy organic lip balms

The lip balms just arrived and were well packaged. Both seem creamy so hope they work. Wasn’t clear when ordering but one is 15ml and the tinted only 10ml. Took 2 weeks to arrive and had to chase it. Was sent an email saying they had a break over Christmas and had a lot to catch up on.Perhaps over other holiday periods you could note on the website that orders will not be actioned until a certain date giving customers the chance to buy elsewhere if they have deadlines. Also, why is VAT on top of the price? Just make the price to include it. If it’s because you normally sell to small businesses as I’ve read in reviews then charge them VAT separately but if you are selling to an end user please drop it. Would have had 5 stars but for the delay and the vat as they are a nice company and I would buy again. It’s hard to find organic lip balms and these seem very good.

4
Date of experience: Jan 28, 2026
Julie Sykes
Lovely creamy organic lip balms

The lip balms just arrived and were well packaged. Both seem creamy so hope they work. Wasn’t clear when ordering but one is 15ml and the tinted only 10ml. Took 2 weeks to arrive and had to chase it. Was sent an email saying they had a break over Christmas and had a lot to catch up on.Perhaps over other holiday periods you could note on the website that orders will not be actioned until a certain date giving customers the chance to buy elsewhere if they have deadlines. Also, why is VAT on top of the price? Just make the price to include it. If it’s because you normally sell to small businesses as I’ve read in reviews then charge them VAT separately but if you are selling to an end user please drop it. Would have had 5 stars but for the delay and the vat as they are a nice company and I would buy again. It’s hard to find organic lip balms and these seem very good.

4
Date of experience: Jan 28, 2026
Janet Berry
Not too happy with NB

Not too happy with NB. Ordered one bottle of oil on 1st Dec. Only just been delivered. Thats not all. Lack of communication from NB instead pointing me towards an App called SHOP whose sole purpose i believe is to sell us more stuff rather than give any updates on delivery. So no updates for 7 days. I emailed NB on the 8th and the reply was that they were on Xmas holiday and back on the 30th. I then checked the website and its stated that they were on holiday between the 24th and 2nd Jan. I then rang and left a message. No one got back to me. They eventually replied and the reply was dismissive and not useful. The only real information I received this week was from Royal Mail to update me once NB actually sent them the package. From then it took 3 days to get here today. NB has a low review score and now I understand why. I will not be using them again preferring the Soapery.

1
Date of experience: Dec 10, 2025
Janet Berry
Not too happy with NB

Not too happy with NB. Ordered one bottle of oil on 1st Dec. Only just been delivered. Thats not all. Lack of communication from NB instead pointing me towards an App called SHOP whose sole purpose i believe is to sell us more stuff rather than give any updates on delivery. So no updates for 7 days. I emailed NB on the 8th and the reply was that they were on Xmas holiday and back on the 30th. I then checked the website and its stated that they were on holiday between the 24th and 2nd Jan. I then rang and left a message. No one got back to me. They eventually replied and the reply was dismissive and not useful. The only real information I received this week was from Royal Mail to update me once NB actually sent them the package. From then it took 3 days to get here today. NB has a low review score and now I understand why. I will not be using them again preferring the Soapery.

1
Date of experience: Dec 10, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • For all your skincare needs - choose from our range of ethical organic skincare or make your own skincare from our cosmetic bases & cosmetic packaging, from raw ingredients to essential, flavour & fragrance oils, we have you covered. We sell CPSRs too!

  • email sales@naturallybalmy.co.uk
  • call 01202567046
  • language https://naturallybalmy.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More