Review Time
I received multiple tracking numbers, and none of them work. This company has no respect, care, or anything even near to the normal approach of online company care towards customers. Total ignorance, no answers at all, no chance to contact them other than by email or application form, and all of it is totally ignored without even a sign of interest. PLEASE STAY AWAY; this is a scam. I will report this company to all EU control places I will find. There were a couple of companies that didn't meet their promise, but they weren't even able to refund the order or somehow communicate. Natiritas will steal from your card and never communicate about it after. I am sorry I was ripped off of the €148.66. For someone it is change; for me it is a fortune. I am an invalidity pension person; Naturitas has stolen money from invalidity person. What more is there to say?
I received multiple tracking numbers, and none of them work. This company has no respect, care, or anything even near to the normal approach of online company care towards customers. Total ignorance, no answers at all, no chance to contact them other than by email or application form, and all of it is totally ignored without even a sign of interest. PLEASE STAY AWAY; this is a scam. I will report this company to all EU control places I will find. There were a couple of companies that didn't meet their promise, but they weren't even able to refund the order or somehow communicate. Natiritas will steal from your card and never communicate about it after. I am sorry I was ripped off of the €148.66. For someone it is change; for me it is a fortune. I am an invalidity pension person; Naturitas has stolen money from invalidity person. What more is there to say?
It's been almost a month since I ordered a few things from their website and my order not only that it's not on the way, but still hasn't even left their facility. It's insane, customer service not responding, not helpful at all.I wish I've seen these bad reviews prior to ordering but now it's too late. 😡If I had known it's like that, I wouldn't have ordered anything from them, especially because I had other options.So frustrating.Avoid.
I love this company's products but the delivery service is terrible!!! I've ordered many times and there is always a problem. With my most recent order half of the products never arrived. I contacted the company and was told they would be delivered within 10 working days. It is now at least 15 working days and no delivery. I contacted the company again last week and they haven't responded.
I have repeatedly contacted, Naturitas Customer Care, to request that my email requesting that, Naturitas, provide the Bank Transfer payment option on the, Naturitas website check-out, is forwarded to, Naturitas Management, for proper considerationInstead, the, Naturitas Customer Care Agent, namely, 'Paula', keeps sending me generic email replies, that ignore my request, and just keep reiterating the standard existing payment options that Naturitas accommodateI already know these standard payment options, so I am asking, Naturitas Customer Care, to forward my request for the Bank Transfer payment option to, Naturitas Management, so that they are aware that the Bank Transfer payment option is being requested by, Naturitas CustomersThere is a resistance or inability to send Customer requests, or Customer complaints, to Naturitas ManagementSo, Customers are stuck with generic, indifferent, AI-style, replies to Customer emails, from, Naturitas Customer Care, who dont careNaturitas, are discriminating against Bank Transfer CustomersStupid For Business and Unfair to Customers who pay by, Bank Transfer, which is an instant, digital, efficient, safe, payment method, which is around longer than Debit Cards, Credit Cards, Gpay, ApplePay, Paypal, etc, etc, etc,However, Naturitas, have not bothered to include the Bank Transfer payment option on their website's Check-out webpage, which they could easily do, but they cant be arsedNaturitas, are behaving Stupid and Out-Of-Touch with their Customer DemographicNaturitas, needs to be more inclusive of all types of Customers and stop Discriminating Please
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