Review Time
Dion McCaffer called in advance of visit & arrived within the requested time. Friendly, well presented & easily creates banter.. Professional at his job, well knowledged & meticulous... with all the right gear. Resourceful & patient. Further meeting arranged for next week.. Thank you
Had occasion to call for help as I had signs of a rat in my kitchen and living room John Gallagher texted me to say he would be with me the following morning at 10am He was punctial and arrived with Craig Ellis Early that morning I had found a dead rat under the sink I was afraid they would think I was wasting their time They could not have been more helpful explaining how they look for access to house They were totally professional and treated me as if I was the only customer they hadEverything was explained and all questions answerd before leaving along with ratYou should be proud to have these people working for you
This is the second time we have had to get help with rats, the guy that came today called James H was amazing. He found straight away where the devils were getting in. This gives me more comfort as we had not found it before so could not permanently get rid of them. So fingers crossed James has solved our problem.
I called ELC as I thought I had a rodent under my hut. I received a call from the lovely Louise Grant who attended. I have two gate's at the side of my house that are always locked and this is the entrance to my back Garden , Louise attended and was unable to get into my garden however she was more than happy to schedule in a date to re attend. I never met Louise however, by speaking to her on the phone she seemed very proactive with her job and has excellent customer care skills and I would highly recommend Louise Grant
had a problem with some mice in my attic and was at my wits end contacted NBC and they sent a lovely chap called Paul he was very professional and explained what he was going to do which i understood clearly i really couldn't fault him or the service they provided would definately call them out again if the mice return but so far all is good.
Had a Rat problem (the UB40 kind) and NBC sent out a great chap Called James Norwood who was knowledgeable and acted quickly. Our undesired guest is no more Great serviceEDITWas told by peat controller if you can't get the rat, leave it in the walls, the smell will go in time... I'm now infested with flies. Unsafe for my wife and child and pets. I said we could get the back off of the cupboards and have a look for it. "Nah, well, you can do that if you want"Clearly terrible adviceSECOND EDITmy insurance company organised for this company to come out again, I was told between 8am and 5pm yesterday, so I worked from home when I should have been in the office.At 15:40 I called customer service who assured me that I would def have someone round that day... Guess what... We're half way through the next day and I still have no idea when when someone will come.I can't tell you how disappointed I am with this service
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NBC Environment provides effective, humane, and sustainable solutions to wildlife-related challenges, with a focus on minimising environmental impact and prioritising animal welfare.
Founded in 1993 with support from The Prince’s Trust, our progressive approach to resolving conflicts between nature, businesses, and people has built a strong reputation for delivering high-quality services in diverse and challenging environments.
Our team of skilled wildlife experts understands animal behaviour and how to influence it, enabling us to develop tailored management strategies that are both effective and cost-efficient. Leading brands trust us and have worked on research and conservation projects with organisations such as Bird Strike, Natural England, OPRED, and Scottish Natural Heritage.
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