Review Time
Lane and Trevor really have your best interest in mind and I was very surprised how well they treated me and how good they did there job, I would never want to have to do this process again but if I did I would trust them with it more then any other company or people I have encountered
I used Brian Davis as my SAT and he made every step I had to go thru very understanding and always took his time dealing with all my questions. And I ask a lot a questions. Laura at Arcpoint Labs was very friendly and patient with dealing with me and was very thorough on everything I needed to do.
Still no refund and assessment.. I even sent them an assessment I had done from a legit place. And they could have copied it but instead I received nothing. And they said they'd refunded me and they didn't. Long reply from nd assessments all I wanted was the assessment I paid for or a refund and that was only half my money they got after they sent me to other private practices of there choice. But this isn't professional at all putting my personal issues on here for all to see....just goes to show they aren't professionals beware as long as this helps someone else from this scam well read my personal issues ....they couldn't help me with license beaur .....
The evaluation process was detailed and very well organized. The staff members were professional and responsive. By the methods used throughout the evaluation process, it is evident that you will receive an honest and fair assessment.
Trevor was pathetic and rude and insisted to the point where he needed to be taught a lesson on etiquette.Edit: Trevor kept insisting over and over again and that caused me to be in tremendous stomach pain. After telling this retard that I have crohn's disease he kept going on and on that I use my medicine, that keeps me out of the hospital, recreationally. He doesn't even know me or my story on how lucky I am to be able to be alive thanks to my medicine. He is very lucky we never met in person and I am positive that his behavior towards me would be better if the visit were face to face. Trevor also missed the appointment time after I paid extra money for the service so I can have an appointment at 6pm on a weekday. Trevor kept changing the questions I answered on the questionnaire and harassed me over 6 times same question after question after I replied to his question.Now I still do not have the evaluation I needed for court and this company thinks they fixed the situation? They made it worse.
I highly recommend Trevor Davis, LSW, LCDC III, of New Directions. Throughout a very difficult period over this summer, Trevor was professional, compassionate, and incredibly understanding. His evaluation report was both concise and comprehensive, providing tangible recommendations that were easy to follow. If you're in need of support and clarity, I strongly encourage you to seek out this company for your needs. Christopher, Massachusetts
I get a good and fast experience with this SAP provider. I completed the step 4 ( ready to RTD) in 3 days. He answered all my questions quickly and he has patience to explain everything from AtoZ. I advised everyone who is in this program to work with Brian.
The comfort level I felt since day one with Brian Davis made my choice easy. Talked to a few SAP counselors, he was genuine and made me feel comfortable. It was a no brainier. His staff is awesome as well. Kim is a rockstar made all my transactions easy and accommodating. Definitely would recommend New Directions and Mr. Davis. Helped get me cack in the road. And I can text or call him anytime and he definitely makes tons for his clients. I'd pick him 10 out of 10 times.
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New Directions Assessments provides fast, objective, and genuinely helpful professional assessments for individuals dealing with substance use, mental health, or other legal matters. Since 2010, New Directions Assessments has provided assessments for a variety of different scenarios, including after DUIs and other legal situations, or for workplace incidents. See more
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