Review Time
I have been a client going on four years now. We initially began with a small SEO scope of work for a side project. We sell outdoor equipment among other things. The site had less than 50 visits per month, no domain authority and under 100 keywords indexed and no online sales when we began in year 1 at the time of engaging Neil's Digital Marketing agency... Now, fast forward, we have more than 20K keywords indexed, over 17K organic unique monthly visitors and are making online sales daily. Year 2, we added CRO (conversion rate optimization), and in year 3 we added EMAIL marketing. Year 4 is utilizing additional content guidance and a major initiative in acquiring high quality contextual based backlinks, which has been a huge success thus far. I knew it was going to be a good experience due to Neil's reputation, but as the title of this review suggests, it's been stellar, cannot recommend Neils team enough (NP Digital). Thank you for everything you've done to help us help ourselves.
Beware! Avoid falling for their TRAP!After 9 months of working with the NP agency, it became evident that this agency was completely clueless about SEO and Google ads. Our website was hacked due to their practice of outsourcing and giving login access to numerous people. They charge $300 for backlinks that are available online for $15. You might assume that by hiring this agency, you are availing Neil Patel's expertise for your business, but that is far from the truth. The individuals handling your project are likely untrained or have no idea what they are doing. After signing the contract, they barely communicate with you unless you bombard them with emails to get their attention. It's appalling! We terminated our contract with them upon realizing that they failed to adhere to our security guidelines, leading to our website getting hacked. They now threatened to sue us and send us to collections because we legally ended the contract when they repeatedly failed to follow our guidelines.
I hired this company for SEO optimization of my site, but the promises they made before signing up quickly disappeared. I ended up terminating the contract without seeing any benefits. I wish I had read the other reviews on Trustpilot beforehand.
The initial team worked really hard (over a holiday break no less) to explain what they do, answer a myriad of questions about how an SEO agency does work and customize the proposal and contract so that it would work for my end client. Just wonderfully helpful!
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