Review Time
I requested to cancel my order, but it was dispatched anyway. I was later told this was an admin error and that a full refund would be issued under their money-back guarantee, and that I didn’t need to return the item. Despite this being confirmed in writing, the refund was not processed and I had to recover the money via my card provider.In addition, the product quality was poor. Only one earbud worked, the volume was extremely low, and battery life was no more than around four hours. Based on my experience, the money-back guarantee was not honoured and the product itself did not perform as advertised.
I bought these for a three month trip hostel as I thought they would be good for noise cancelling. Unfortunately they didn't arrive in time but I agreed to still have them sent out in exchange for a partial refund. That refund never came and now Nestu don’t reply to my emails. Now home, I’m disappointed with these. They feel cheap and the sound is tinny. A pity as I really wanted to like these.
Arrived within 3 days. I recommend paying for express delivery. Finally after searching for a cheaper alternative to the expensive market leading Anker A20 and A30 Soundcore Sleep I have found Exactly what I need and for £30 you cant go wrong.If your a side sleeper and want headphones for pod casts / sleep sounds or just some white noise to block out the snorer next to you these work perfectly. Don't expect amazing sound with deep base, that's not what these are designed for as that would just wake you up, the sound quality is tailored perfect for podcasts / rain / sea sounds / white noise etc and there are plenty of these free apps on the app store. Battery does only last 4 hours before needing to be charged in the case again so won't last a whole night probably due to how small the device is but many sound apps you can set a timer so have them on for an hour to help get you to sleep and if you wake up set the timer again . Alternatively if your listening to 1 or 2 podcasts that's more than enough listening time to get to sleep.
Ordered item and given tracking number on 25th November. I’ve enquired numerous times and receive polite replies, promising to be sent out, but after the 4th time of chasing and asking for delivery confirmation or refund and no reply since. Sadly I think it’s a scam or it’s a company way to overwhelmed and cant fulfill orders. I’ve raised this with my bank now. Buy with caution- for me it’s a present I sadly can’t give on Christmas Day and had my time wasted.
This is a zero star review - like others, my order has failed to be delivered. Did get a small refund for delayed delivery but new date has now long passed - again, like others my emails to the company have gone unanswered - meanwhile Nestu continues to advertise widely unhampered on likes of Facebook, Instagram etc …
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