newskillsacademy.co.uk

4.5
4.5 Based on 401 reviews

Join over 675,000 students who have taken one of our 750+ online courses. Study at your own pace and gain a certified qualification...

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Average Rating

4.5

/
5

401 Reviews

5 Star
84%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
8%

All Reviews

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Review Time

sue darby
Fantastic, I'm so glad I bit the bullet so to speak, and purchased a package deal, I've done several

Fantastic, I'm so glad I bit the bullet so to speak, and purchased a package deal, I've done several mini courses already and they're giving me confidence, and extra qualifications to add to my CV, been made redundant at Christmas after 10+ years, and middle aged has been a tough learning curve how the job sector has changed, and just the sheer volume of competition applying for the same jobs out there. I had to do something to help me stand out, and New Skills Academy, is definitely helping me get on the right track to new employment opportunities.

5
Date of experience: Feb 25, 2026
sue darby
A real confidence booster

Fantastic, I'm so glad I bit the bullet so to speak, and purchased a package deal, I've done several mini courses already and they're giving me confidence, and extra qualifications to add to my CV, been made redundant at Christmas after 10+ years, and middle aged has been a tough learning curve how the job sector has changed, and just the sheer volume of competition applying for the same jobs out there. I had to do something to help me stand out, and New Skills Academy, is definitely helping me get on the right track to new employment opportunities.

5
Date of experience: Feb 25, 2026
John Swain
Taken money a year later without my…

Taken money a year later without my permission. No where on the website to remove card details. With fraud department at the bank

1
Date of experience: Feb 08, 2026
Ana S.
Autorenew membership without any notice

Last year I have paid £75 for a year access to their courses and I did complete several of them.However, they have now taken £99 out of my account without my permission or without any reminder of the payment etc.I did not give permission for them to retain my details and I have not been informed that they automatically put you on a 'auto-renew', and also the change of price is 😵.I have tried to contact them via their website several times, but nobody seems to be bothered enough to reply. I have also tried to cancel the membership, but no confirmation of that either.

1
Date of experience: Dec 27, 2025
James A
Took money after cancellation

Tried to cancel membership on the day before payment. Received an email 10 minutes after “cancellation” stating that I’ve been charged for another years worth of service which I didn’t want. Contacted customer services and never received a response. Will most likely go through my bank to receive refund. To clarify it was 10pm when it was cancelled and nothing had been taken until after the email confirmation of the renewal came though 10 minutes after cancellation.

1
Date of experience: Dec 26, 2025
Pauline Watson
I thoroughly enjoyed doing the Pet…

I thoroughly enjoyed doing the Pet Psychology Course, it had really opened my eyes and learned so much. Well recommended. I personally think all pet owners should take this course, to understand their pets much better, so to meet their needs. Thank you for the great experience. Good value for money too.

5
Date of experience: Dec 14, 2025
Nathan
Good and amazing

Good and amazing

5
Date of experience: Nov 25, 2025
Graham Stovold
Disappointed

Decided to take up the offer for a language course, not impressed. Constant log in issues which got to the point of not being able to log in at all..I have decided to give up & not waste time.

1
Date of experience: Oct 26, 2025
K L Barrett
Good course range

Good course range, most with very good content. A few could be improved, but overall i am happy with this company. Easy to use website, and clear ways to keep track of where you are in a course.

5
Date of experience: Oct 22, 2025
Louise Boon
Card details retained and used without permission

Last year I paid £75 for a years access to their courses. I did complete quite a few. However they have now taken £99 out of my account without my permission. I did not give permission for them to retain my details and I was not made aware that they automatically put you on a 'auto-renew'I have since tried to contact them via their website and via email and have had no response. Its a shame because I did enjoy the courses and would've used them again if I needed to.EDIT30 minutes after posting this review. I recieved my refund.A day later I recieved an email asking me to edit or delete my review.So I'm doing as they asked. It's a shame they didn't want to refund just because I asked politely via email. I had to review in able to get it back.So now I wouldn't use this company again!

1
Date of experience: Oct 18, 2025

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