Name: newyorktheatreguide.com
Telephone: 000000000
Rating: 4.6

Yaron hazan Guest

8 months ago

I was unsure if my tickets are lost

I was unsure if my tickets are lost The assistant found it easy and responded with professionalism

Date of experience: Jul 24, 2025

Derick Parker Guest

8 months ago

I was unsure if my tickets are lost

I was unsure if my tickets are lost The assistant found it easy and responded with professionalism

Date of experience: Jul 24, 2025

Diana Holt Guest

8 months ago

Realized mistake after booking tickets!

Only after booking tickets and not receiving a confirmation did I realize there were typos in my email address! I panicked but used the Contact Us button, provided all the required information and waited for the email to be corrected. Although the Contact Us advised that the issue would be addressed in several days, Cassian from Customer Service responded immediately that the request ad been received and corrected the email address. Received two additional emails confirming the correction and a link to the tickets. Thank You Cassian for the excellent assistance and customer service!

Date of experience: Jul 21, 2025

ZackDoodle96 Guest

8 months ago

Realized mistake after booking tickets!

Only after booking tickets and not receiving a confirmation did I realize there were typos in my email address! I panicked but used the Contact Us button, provided all the required information and waited for the email to be corrected. Although the Contact Us advised that the issue would be addressed in several days, Cassian from Customer Service responded immediately that the request ad been received and corrected the email address. Received two additional emails confirming the correction and a link to the tickets. Thank You Cassian for the excellent assistance and customer service!

Date of experience: Jul 21, 2025

Biren Khim Guest

9 months ago

Finnian is great person to work with…

Finnian is great person to work with and she resolved our problem of duplicate payment so swiftly and understanding our concern

Date of experience: Jul 15, 2025

Sid Foster Guest

9 months ago

Finnian is great person to work with…

Finnian is great person to work with and she resolved our problem of duplicate payment so swiftly and understanding our concern

Date of experience: Jul 15, 2025

Tichina Anderson Guest

9 months ago

Great Customer Service

Michael understood exactly what I was asking and was able to solve my problems promptly.

Date of experience: Jul 14, 2025

Megan Cook Guest

9 months ago

Great Customer Service

Michael understood exactly what I was asking and was able to solve my problems promptly.

Date of experience: Jul 14, 2025

Michael A. Kolcun Guest

9 months ago

Marika solved our problem

Marika was extremely helpful and solved my problem which involved the cancellation of our London vacation and the conversion of our London theatre voucher credit for one we can now use in New York.

Date of experience: Jul 12, 2025

ZackDoodle Guest

9 months ago

Marika solved our problem

Marika was extremely helpful and solved my problem which involved the cancellation of our London vacation and the conversion of our London theatre voucher credit for one we can now use in New York.