Review Time
We purchased tickets for an upcoming show this fall through New York Theatre Guide. Easy to do, great experience. Then we accidentally deleted the email confirm. Reached out to NYTG and was assisted by Happy who was fantastic in helping us and resending the confirmation. Email saved this time! Thanks to Happy and NYTG! We will use them again for sure. Clay J
We purchased tickets for an upcoming show this fall through New York Theatre Guide. Easy to do, great experience. Then we accidentally deleted the email confirm. Reached out to NYTG and was assisted by Happy who was fantastic in helping us and resending the confirmation. Email saved this time! Thanks to Happy and NYTG! We will use them again for sure. Clay J
Hello, i would like to express my gratitude to the excellent support i got from Mr. Lewis, Customer Experience Team Leader.His quick responses, kind words and understanding have made our experience something wonderful to remember. Thank you very much for your service.
Hello, i would like to express my gratitude to the excellent support i got from Mr. Lewis, Customer Experience Team Leader.His quick responses, kind words and understanding have made our experience something wonderful to remember. Thank you very much for your service.
Samantha was a rockstar. I made a bonehead move and booked a show a month earlier than I intended. It was too late to sell and the language on the purchase said no refunds. She escalated our situation as we were on the other side of the country and could not physically attend the show I had booked and was able to get me a voucher that I was able to apply towards the correct date for our trip in July! Samantha, you helped me save face with my wife big time! Great customer service!
Samantha was a rockstar. I made a bonehead move and booked a show a month earlier than I intended. It was too late to sell and the language on the purchase said no refunds. She escalated our situation as we were on the other side of the country and could not physically attend the show I had booked and was able to get me a voucher that I was able to apply towards the correct date for our trip in July! Samantha, you helped me save face with my wife big time! Great customer service!
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