nextinsurance.com

4
4 Based on 161 reviews

Hi, we’re NEXT, an insurance company that only provides fast, affordable, and customized business insurance for entrepreneurs. That means we can provide you with top-quality insurance options and dedicated claims advocates that protect you from the unique...

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Average Rating

4

/
5

161 Reviews

5 Star
67%
4 Star
7%
3 Star
3%
2 Star
3%
1 Star
20%

All Reviews

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Review Time

High Thai
We had insurance through a different company before and getting COI's done for different events was

We had insurance through a different company before and getting COI's done for different events was SUCH a pain. With Next its so easy, instant and convenient. Reasonable price as well.

5
Date of experience: Feb 19, 2026
Inadequate Support and Miscommunication

The support team provided misleading information to the client. When I reached out to resolve the issue, I was placed on hold for 45 minutes with an apologetic representative who couldn't find a solution. I never received the resolution that was promised. The following day, I encountered a rude agent who dismissed my request to expedite the process due to their mistakes, stating that I should have asked earlier. We have been waiting a week for this to be fixed. The system is clearly flawed!

1
Date of experience: Dec 02, 2025
Martha
They did the experience great because…

They did the experience great because the process to renew was so easy

5
Date of experience: Oct 16, 2025
Bilas Palit
A third-class insurance company

A third-class insurance company. They insure criminals for higher money. I hired a handyman who happened to be insured from NEXT for doing my basement finish and deck modification work who had several criminal and jail records that I did not know when I hired him. The handyman grabbed 90% of the money and ran away by doing several damages in my property. I reached out to the insurance company and submitted a claim. I have been assigned an agent, Mariella Montano. She asked me thousands of evidences and proofs and literally harassed me for months. She also sent an adjuster to check the damage. The adjuster confirmed that all the damages are valid for reimbursements out of the claims. Mariella Montano made several phone calls to me and collected all the details. After collecting all the evidence and details she denied the claim completely. I wish I can give them a negative rating. I would strongly recommend not to believe these thieves. They are crooked and support small businesses run by criminals.

1
Date of experience: Oct 14, 2025
Da Hotel Labi
Consistency and Reliability

Consistency and Reliability

5
Date of experience: Oct 07, 2025
Gene Smiley
The rate increase was insane

The rate increase was insane. Shop around before you buy or renew. The explanation for the rate increase of around 40% was illogical and made no sense. Do not do auto pay.

1
Date of experience: Oct 06, 2025
Mahir
Request for Consideration of Refund Due to Military Service Restrictions

I simply didn’t have a chance to calland cancel the policybecause once you enter Basic Military Training, all communication devices are taken awayand the process is extremely strict.Before I joined, one of your representatives clearly assured me that I could request a refund if I stopped using the policy.That’s why this situation is disappointingI trusted that information.I suggest looking at this logically:If I provide my official military orders, you can clearly see that I was unable to contact or use your service during that period.I kindly request a refund under these circumstances and look forward to your reply.M. NabiyevUS MilitaryActive Duty

1
Date of experience: Oct 05, 2025
Dennis Clement
Instead of Next it should be called Easy!

Easy to find and fill out online paperwork. Affordable insurance that fits.

5
Date of experience: Oct 04, 2025
Mary Madrigal
Best of the best

5
Date of experience: Oct 02, 2025
Michael Benedick
The app is very easy to use and the…

The app is very easy to use and the rates are very competitive. I’ve been with next insurance for three years now.

5
Date of experience: Oct 01, 2025

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Business Details

  • Hi, we’re NEXT, an insurance company that only provides fast, affordable, and customized business insurance for entrepreneurs. That means we can provide you with top-quality insurance options and dedicated claims advocates that protect you from the unique risks your business faces every day. If you need help, our small business experts are ready to support you from start to finish. See why more than 500,000 small businesses from 1,300 professions turn to NEXT to get the protection they need. Get NEXT, Get Going.See more

  • language https://nextinsurance.com

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