nextstep.com

3.9
3.9 Based on 37 reviews

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Average Rating

3.9

/
5

37 Reviews

5 Star
49%
4 Star
24%
3 Star
8%
2 Star
3%
1 Star
16%

All Reviews

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Review Time

Spencer K.
Untrustworthy Service

This service has been burdensome and has led to significant financial losses, draining my accounts and taking control of my investments. They have intruded into my personal life, affecting my husband and me. Their management of my funds is wasteful, providing little value. They do not fulfill their legal responsibilities, leaving me in a constant state of fear and sadness.

1
Date of experience: Dec 24, 2025
Zack Morgan
Avoid at All Costs

This service has been a nightmare, resulting in a loss of over $50k from my accounts and control over my lifetime investments. They've intruded into my personal life, affecting both my husband and me. Their handling of my finances is wasteful, offering very little in return. They fail to meet their legal fiduciary obligations, leaving me feeling scared and disheartened.

1
Date of experience: Nov 11, 2025
Desmond Hughes
Amazing Transformation

There was a time when I struggled to climb stairs after being hospitalized for nearly a month. Diagnosed with severe asthma and under observation for COPD at just 30 years old, I knew I had to make a change. After relocating and joining a supportive community, I quickly found myself competing in events. I'm now stronger and constantly improving, proving that perseverance pays off. I faced challenges, but I emerged victorious!

5
Date of experience: Feb 16, 2024
AeroSpace2002
Solid Program

This program has a fantastic concept and structure. However, there were significant communication issues among the mentors. I ended up spending extra money on childcare and accommodations due to scheduling mistakes with labs and clinicals. I also faced unnecessary expenses because of repeated testing requirements. The theory section contained numerous typos.

4
Date of experience: Jan 10, 2022
Ezekiel Fisher
In-Person Instruction Shines

My in-person instructor for the labs was excellent. Overall, this program is a great option for those seeking a CNA license. However, I did encounter some organizational issues with the mentorship and scheduling of clinicals. Additionally, there were notable spelling and grammar mistakes in the app, which detracted from the quality of the materials. Despite these flaws, I believe in the value of the program and its potential for expanding licensure options.

4
Date of experience: Dec 23, 2021
CF22
Steer Clear!

I cannot recommend this training, especially if job placement is a priority. Due to the service's lack of professionalism, I was not properly informed about factors affecting my job prospects, leaving me unemployed after graduation. When I raised concerns, the staff responded with dismissive, scripted replies and were only willing to assist for a limited time. The facilities were poorly maintained, and the training app was riddled with errors, making it challenging to engage effectively. This service is a classic example of 'too good to be true.' I strongly advise others to seek alternatives.

1
Date of experience: Dec 07, 2021
Eddie Taylor
Convenient and Supportive

This program is user-friendly and highly convenient, with a supportive atmosphere. However, there were moments when I felt pressured to complete tasks quickly. I chose this online format to work at my own pace, but overall, I have no regrets.

4
Date of experience: Nov 18, 2021
Primrose Parker
Class and Instructors Were Great

The class and instructors performed well, but the evaluation of footage was inconsistent. It would be beneficial to have established standards for footage evaluation to ensure clarity on what is acceptable.

4
Date of experience: Nov 08, 2021
Fantastic Experience

This program exceeded my expectations. The flexibility to learn at my own pace was invaluable; I could take my time or jump right in. The educational labs were enriching, and I learned numerous skills. My advice to future participants is to come prepared for a better experience. My mentor was fantastic, so don't hesitate to reach out for help. This program enabled me to become a CNA quickly and at no cost, which was truly appreciated.

5
Date of experience: Oct 23, 2021
AB78
Next step is awesome do it all online…

Next step is awesome do it all online via your phone or computer very handy for people with busy lives! All around great experience can’t wait for them to add more like a LPN training course would be awesome! Thanks next step for making it possible for me to make a career change so late in my life!

5
Date of experience: Oct 22, 2021

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