carbonklean.com

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1 Based on 21 reviews

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21 Reviews

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Ecky
Even the BBB couldn't contact them!!!

Ordered 4 sets (AUD$107.97) on 26 Nov 2025. Nothing sent. No replies to emails. Just received a reply from the Better Business Bureau and they couldn't get a reply either. The website is now considered unsafe. SCAM!!!

1
Date of experience: Feb 06, 2026
Donna Wiggs
Wish I could give them less than 1 star because they don’t even deserve that. I placed an order in

Wish I could give them less than 1 star because they don’t even deserve that. I placed an order in November 2025 and they had no problem taking my $82 but they don’t follow through. I still haven’t received my order and have sent them at least 5 follow-up emails. The ONLY response I received is the same stupid automated response that they are behind and thank you for your patience. Such a joke. I don’t understand how companies like this can stay in business. DO NOT ORDER FROM THIS COMPANY !!!

1
Date of experience: Feb 05, 2026
Celia
Scam!

Ordered November 2025… still no delivery January 26. No replies to emails….scam!

1
Date of experience: Jan 25, 2026
Alice Oldham
No Product Received

Product ordered 12/25/2025. No tracking notices, no information. Checking on filing dispute on payment with my card company. Disappointed because I like the product and it works for me. I need the replacement pads and ordered extra cleaners to have on hand.

1
Date of experience: Jan 23, 2026
Sara
No product delivered

Ordered a cleaner for eyeglasses in mid-December. Payment was taken from my credit card immediately. Product did not come so about four weeks in I started trying to reach customer service. I have reached out four times now and have heard nothing back and still do not have the product.

1
Date of experience: Jan 10, 2026
Lesley Logan
Dreadful service

Dreadful service. Bought £42.98 ( order 1498906) on 9/12/25. It’s now 7th January and they are still not here. Being blanked by the company now with no communication despite several e mails. Dreadful customer service. Avoid avoid avoid!!!

1
Date of experience: Jan 07, 2026
Laurie in WA State
Buyer beware…

I ordered items after a recommendation of Grommet. Order placed on 12/10/25 and as of 12/26/25 I’ve heard nothing. Not a word. I was charged $81. And there’s no place on their site to check order stratus, right? Buyer beware.

1
Date of experience: Dec 25, 2025
Customer
Do not order from this company

Do not order from this company, they are scammers. The customer service number is out of service. I contacted afterpay about this purchase and provided all the information for the claim…..nothing was resolved and never received the product but took my money.

1
Date of experience: Dec 19, 2025
Kevin Dewey
Tragic service

Long delay for delivery, then told that DPD had delivered, they hadn't , and time wasted chasing Carbonklean and DPD for replacement/refund with no response. Awful - avoid

1
Date of experience: Dec 15, 2025
Susan
Zero stars - Do not order

Zero stars. Like many others have said, they do not deliver and they do not respond to inquiries. Wish I had checked here before ordering!

1
Date of experience: Dec 14, 2025

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