Review Time
Nisa Local – 491 Yeading Lane, Northolt UB5 6LN
I have been a local customer in this area for over 50 years and have never experienced such unprofessional behaviour. A male staff member repeatedly followed me around the shop, stood directly behind me at the freezer, and spoke to me in an accusatory tone as if I was doing something wrong. When I questioned why he only behaves this way with certain customers, he told me to “go shop somewhere else.”
When I raised this with another staff member, I was laughed at instead of being taken seriously. This behaviour is completely unacceptable in a community shop. Customers deserve to feel safe, respected, and treated equally.
Nisa Local – 491 Yeading Lane, Northolt UB5 6LNI have been a local customer in this area for over 50 years and have never experienced such unprofessional behaviour. A male staff member repeatedly followed me around the shop, stood directly behind me at the freezer, and spoke to me in an accusatory tone as if I was doing something wrong. When I questioned why he only behaves this way with certain customers, he told me to “go shop somewhere else.”When I raised this with another staff member, I was laughed at instead of being taken seriously. This behaviour is completely unacceptable in a community shop. Customers deserve to feel safe, respected, and treated equally.
Again nothing unusual from a certain community very rude and racist staff. Bought a KA drink this evening at around 8:40pm 31/03/26, had some sticky gunk around the tin asked to take another one when the shop keeper with the beard and tunic rudely asked me to put the can back without acknowledging the issue and completely ignored what I had to say this level of customer service is appalling , I will be taking it to trading standards I have all the recordings of the interaction . There was a Caucasian man that walked in after and he didn’t have the same attitude. Even though I live close by I wouldn’t be shopping at Murray Grove Nisa local again I would advise people to avoid this shop like plague and instead go to the one on great eastern street.
I entered the store and was looking for something to buy then an employee told me to follow them to the front and pointed at me in the security camera footage from the previous the week. The footage displayed me grabbing multiple drinks to reach the colder drink at the back then returning the drinks leaving me with only one. Then the employee explained I brought two for the price of one. At the time I was confused thinking I may of accidentally picked up two and forgotten about it (which didn’t happen) and offered to pay for the second drink. But I was met with absolutely no reply and then I was kicked out the store
This review is about the Nisa at 55 Liddesdale Square in Glasgow.Staff member extremely rude and unhelpful!I was trying to return a parcel - staff member wouldn’t accept the parcel stating it was “too large” in size… 10”x10”.I would also go as far as to say the staff member in question was racist towards me.Highly lacking in customer service skills and had zero patience or compassion for me as a loyal customer.Avoid - there are plenty other decent convenience stores with lovely staff :)
Nisa local in wingerworth north Derbyshire are ripping the elderly people off with there overpriced goods , Yorkshire teabags for 160 are £7.50 ‘ Nescafé gold blend £11.05 .150g . And this shop has post office in but they refuse to take any notes if they are Scottish this shop is owned by Sandeep Singh SOHAL, it seems to me not taking Scottish money in the post office is a bit discriminatory, I hope I see him in the shop I will tell him straight what I think of his kind
Store member did not send valuable attractive UPS item for customer - did he keep it for himself?Do not use the following store for valuable UPS courier drop offs as they cannot be trusted with your itemsNisa Local Edinburgh - iPayon, 45-47 Shandwick Place, Edinburgh, EH2 4RG
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Nisa stores are independently owned retail outlets operated throughout the UK
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