Review Time
Just had a really disappointing experience in Nisa. Please note I’m an east asian woman. Whilst shopping in there I nearly bump into a caucasian woman also shopping. I apologise & move out of her way. Her boyfriend (also yt) starts putting on an asian voice & spouting racist stereotypes to make her laugh. Hearing this upset me a lot, but I was alone & didn’t feel safe confronting him.What made it worse, was all the Nisa staff giggling along & encouraging his racist behaviour. I would have been fine with them not confronting him either but to validate his behaviour was just such a disheartening thing to witness as a customer.
Happened a few times now . Buy items that meant to be on offer. Body wash was on offer for 90p got charged full price. Then Weetabix meant to be £4.50 for 48. Price still up as offer. Did not realise I been charged. £6.15 as I bought other stuff. They never update prices when offer is no longer . The staff fine that why I give 2 star. Blackpool
Ingol Preston charges for cash back and fails to advise you. I challenged them and requested they notify customers before they take their money... they have ignored my request and are still charging without informing... CHECK YOUR CHANGE... I cannot count the amount of times I have found foreign coins in my change and THEY are the ones I got change from... PLEASE DO NOT SPEND YOUR HARD EARNED MONEY in this store
I had a disappointing experience at the Denton branch where I was charged for an accidental breakage and spoken to rudely. Mistakes happen, and a little kindness goes a long way. Nisa need to ensure their franchise stores uphold decent standards — please do better and treat customers with respect.
This is our local Nisa, in Dallam. Although the working staff are great, prices are over the top, multipack beers sold at a separate price (pretty sure that’s against rules - what should have been a £10 multipack was being sold £1.50 per beer instead, defeating the purpose of buying in bulk), most of the foods go out of date the next day or even same day without any discount or mention of it, all dated food stocked in the same place and lastly half of the packaging is damaged leading to foods falling out in the carrier bag or floor. It is a shame, I’ve lived here all my life and once upon a time, I couldn’t have reviewed negatively, however it feels that Mike no longer cares about good custom or fair practise. I am also aware that the shop was broken into a while back, I feel this has massively affected Mike and other staff, understandably, however not everyone deserves your ‘wrath’. I understand you can make a lot more by selling them individually but it is also against the law when it says not to be sold separately. Also there is a fairly big fella in there that to be honest smells quite badly (not just a one off either). If you were hungry before you went in the shop, you no longer are coming out - really plays with your senses.
The nisa local shop at glasgow road clydebank is my local for me to send and collect my evri parcels .and on 17th july2025 i went to collect my parcel as evri showed me picture evidence proof of staff receiving my parcel from evri .i went into shop to collect my parcel it was missing and no staff inside this particular store can explain that to me .and now since its classed as theft iv no choice but to involved police now and iv told staff of this .not happy at all with staff attitude as its not alright to receive customers parcel then tell customer its not here when i have proof of who accepted the parcel within the store from evri
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