nissanusa.com

1.9
1.9 Based on 80 reviews

Official site for Nissan cars, trucks, SUVs, crossovers and hybrids. Check out the New 2010 Nissan Altima, highest ranked midsize car in initial quality by J.D. Power and Associates....

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Average Rating

1.9

/
5

80 Reviews

5 Star
15%
4 Star
6%
3 Star
2%
2 Star
4%
1 Star
73%

All Reviews

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Review Time

Jordy Wright
Unfortunate Treatment of Employees Before the Holidays

It's disappointing to see a friend laid off right before the holidays. Many employees chose to stay with this company, believing in its potential under new leadership, despite being offered positions elsewhere. I will always view this organization as subpar and will not support it again, even though I was once convinced to give it a chance. I'm sure this feedback will be removed while the company maintains its facade.

1
Date of experience: Dec 06, 2025
Hervey Barnes
Disappointing Treatment of Employees

It's disheartening to see a friend laid off right before the holidays. Many dedicated employees remained with the company, believing in its potential under new leadership. I have no intention of supporting a company that ranks so low in my esteem, especially after being persuaded to give them a chance. I can only anticipate that this feedback will be ignored as they hide behind their polished facade.

1
Date of experience: Dec 05, 2025
Colton P.
Corporate Greed and Customer Neglect

This service exemplifies corporate greed and a lack of care for customers. I encountered unjust charges, and when I raised my concerns, they showed no willingness to assist. Instead, they quickly escalated the matter to collections, disregarding the truth and customer welfare. It's no surprise that the company is reportedly facing financial struggles; when customers are treated poorly, trust erodes, and they take their business elsewhere. Their focus seems solely on profit, not ethics. I will not trust them again and strongly advise others to avoid them.

1
Date of experience: Oct 31, 2025
Madelaine Powell
Avoid the Juke Model

I strongly advise against purchasing this model; it has proven to be troublesome and unreliable. If you own one, be prepared for significant expenses since customer support shows little concern for the issues associated with this vehicle.

1
Date of experience: Oct 24, 2025
Merrilyn
Lost Trust After Many Years

I will never return! After 15+ years as a customer, my recent experience was the worst. I was charged exorbitantly after returning my leased vehicle, and despite my long history with them, I felt neglected. When I tried to discuss the charges, their systems were down, and I later found myself dealing with a collection agency. Their customer service has deteriorated significantly, and I feel compelled to share my experience widely.

1
Date of experience: Oct 23, 2025
Craig
Unprofessional Staff Experience

During my time at this location, I encountered unprofessional behavior. After my first purchase, I chose to go to another dealership for my second vehicle, and I’m glad I did. Even though this dealership is closer, I prefer to drive further for a better experience where I feel respected. I had issues with their service department and felt misled about warranties, which negatively impacted my credit. Overall, my experience here was quite disappointing.

1
Date of experience: Oct 19, 2025
Hayley C.
Great Handling

All aspects were addressed thoroughly.

5
Date of experience: Oct 12, 2025
Cindy Barnes
Pleasant Experience with the Dealership

Working with this dealership was a delightful experience. The sales manager went above and beyond to assist me with my purchase. As a long-time customer, I was pleased with the service and am thrilled to own a new sports car. Thank you for delivering an exceptional vehicle.

5
Date of experience: Aug 26, 2025
Frances R.
Warranty Issues After Expiration

Shortly after my warranty expired, my rear door locks failed. Upon visiting the dealer for routine maintenance, I was informed that I would need to pay for a diagnosis, with no guarantee of reimbursement for repairs. My enthusiasm for this brand has diminished significantly due to this experience, as I’ve discovered that quality has declined.

1
Date of experience: Aug 05, 2025
Malcolm Rogers
Refund Issues with the Service

I am owed a $4000 refund for canceling a warranty in my service agreement. After nearly five months of waiting, I still have not received my refund. I may need to visit in person, which is frustrating. Despite their assurances that the money would be in my account, nothing has appeared. I expect my refund for the canceled service on a new vehicle without complications.

1
Date of experience: Jul 30, 2025

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Business Details

  • Official site for Nissan cars, trucks, SUVs, crossovers and hybrids. Check out the New 2010 Nissan Altima, highest ranked midsize car in initial quality by J.D. Power and Associates.

  • language https://www.nissanusa.com

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