Review Time
Terrible. They are badgering me for money. Telling me to pay. I’ve requested to cancel multiple times. They are not allowing me to cancel, now trying to badger me for late fees. Multiple late fees. I’ve reached out to support multiple times to cancel. Convoluted process. & actually impossible on mobile due to site format.
Yet they keep badgering me for money & late fees. All crap. Terrible service. Will not help. Keeping me trapped& wasting my time.
Terrible. They are badgering me for money. Telling me to pay. I’ve requested to cancel multiple times. They are not allowing me to cancel, now trying to badger me for late fees. Multiple late fees. I’ve reached out to support multiple times to cancel. Convoluted process. & actually impossible on mobile due to site format. Yet they keep badgering me for money & late fees. All crap. Terrible service. Will not help. Keeping me trapped& wasting my time.
Great support service with a real person. No scammy add-ons like charging for SSL when it's free via Let's Encrypt. It was automatically added to a new subdomain I was adding, what a breeze compared to other companies. Highly recommend!
1. NixiHost offers a human experience, where you can ask questions without getting a scripted answer.2. They have an unbelievable amount of patience. I've had several domains on Bluehost for years, and am aware of what bad customer service looks like. I've been more than thrilled after moving over to Nixihost and having them walk me through some processes while also detangling a lot of the errors that were put in place. 3. They have helped my add additional services with ease. I haven't had to spend time mentally preparing to deal with a basic issue.
Unbelievably fast support! I was just so impressed by the speed of the response and resolution: the kind of request that I always thought should take a couple of minutes, often takes a half hour (including a lot of waiting time) anywhere else. Thanks Zach and thanks NixiHost. Affordable, and fast. Wow. Amazed!
Excellent service from a small company. Really happy with the service and reliability. The customer service agents are super helpful and quick. Really good pricing too that doesn't constantly change like with the other providers. Very clear billing, good payment options. I am super satisfied.
I am a noob when it comes to webhosting, Nixiehost's support team is professional and fast, answering my questions and helping me get going within like five minutes of my asking. They price is great too, if you're looking for friendly, human, webhosting this is it.
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