Review Time
Placed my order on a Monday for a very competitively priced Canon EOS R6 MK II. Camera was delivered before 10.00am the following Friday. Excellent FedEx Tracking included in the price. Camera arrived in perfect condition and is an impressive piece of equipment. Serial Number Registered with Canon UK. Very pleased with the Service from Norwich Cameras and the Quality of the Product. Many Thanks.
I recently purchased a Lumix TZ99 from this company. Ordered early afternoon, between Christmas and New Year, arrived the next day. Well packaged, numerous emails sent advising of the order progress. The price I paid was c. 15% less than the next cheapest I could find online. I'm perhaps not the most tech savvy and sometime don't have the patience for such matters. The real litmus test for any retailer is how they deal with after sales and customer service. I had a query regarding setting up the camera, turns out the issue was me not the camera. That said the support I received from Irma was detailed, concise, very helpful, provided promptly without querying my ineptness. Let me clear this was a number of emails that helped me through. The approach and attitude of this company is refreshing and professional with an undertone warmth and care. Well done and thank you Norwich Camera / Neat Commerce Limited
I ordered two different types of cameras over the weekend, and both arrived within five days. One of the sealed accessories had a minor issue, but when I contacted the support team, they promptly reordered it while we were on the phone, and it arrived the next day. The service was outstanding, and I couldn't find any faults. If you're unsure where to find a great deal, I highly recommend this seller; their service is truly exceptional.
I generally depend on another grey importer for their reliability and great service. However, when I couldn't find the OM 150-400mm lens I needed, I found another seller with it at a fantastic price. I placed my order on January 3rd and received it just five days later on the 8th, with effective communication throughout. The service was exceptional, and I'm confident their after-sales support will match. Based on this experience, I highly recommend them.
I usually rely on another grey importer due to their excellent service, but they didn't have the OM 150-400mm lens I wanted. Only one seller had it at a great price. I ordered on January 3rd and received it five days later on the 8th with great communication. Excellent service, and I'm confident their after-sales support will be just as good. Highly recommended based on my experience.
No complaints at all; they deliver exactly as promised. I ordered a new camera at a lower price than anywhere else (I did my research) and it was £200 cheaper than a used one from a well-known secondhand trader. It arrived on time as promised. Very satisfied with my purchase. I wish I had found this seller sooner. 5 STARS.
I placed an order just before Christmas, urgently needing it for a gift on Christmas Day as my sister was traveling to America the next day. I reached out to them to expedite the delivery, and they kindly arranged next-day shipping for me! My sister loves the camera, and I'm incredibly thankful for the outstanding customer service I received. Thank you!
After a frustrating experience with a competitor and waiting over a month and a half, I ordered a lens from this seller and received it within a week. The service was impeccable, with clear tracking, and the lens was brand new and sealed. I highly recommend them and regret not ordering here first!
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Established in 2017 and based near Norwich in Norfolk we started with a goal of building our business by offering our customers and suppliers an improved service compared with their existing contacts. Through building solid trusting relationships and offering a good level of service we have grown consitantly year on year. Our aim is to continue growing by offering our customers good value, high quality products with a high level of service and support. See more
