notion.so

2.8
2.8 Based on 81 reviews

Notion is the connected workspace that allows teams to easily share documents, take notes, manage projects, and organize knowledge—all in one place. Users can create and customize beautiful documents, roadmaps, knowledge bases, and more, helping them wo...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.8

/
5

81 Reviews

5 Star
33%
4 Star
11%
3 Star
2%
2 Star
12%
1 Star
42%

All Reviews

Filter Reviews

Review Time

Alex
We use Notion for basically everything - our agency KB, project management, and CRM. It’s the backbo

We use Notion for basically everything - our agency KB, project management, and CRM. It’s the backbone of how we stay organized.

The Good Stuff:
The customizability is unmatched. We’re very API-forward, so the way it integrates with Make and the MCP we use with Claude is a total game-changer for our automation.

In the last year, Notion has been pumping out updates so fast I can’t even catch up. I’m positive I’m missing out on half the new features, but here are the ones actually moving the needle for us:

AI Meeting Recording: This is huge. Since it’s local and you don’t have to have a "bot" join the call, it’s way less intrusive. Plus, because it runs locally, I can use it for phone calls and in-person meetings, which is a massive plus.

Database Upgrades: Love the recent additions like conditional coloring; it makes scanning high-level data so much easier.

Notion Calendar: The recent UI updates have made this a staple in my daily workflow.

The Not-So-Good Stuff:

Notion Mail: Honestly, it needs some love. The sorting and AI features leave a lot to be desired, and it bugs out on me pretty often. It’s a great concept, but it's not quite "there" yet.

The Learning Curve: There is definitely a steep curve for new users. I really wish there was a better way to introduce basic features to new team members without it feeling overwhelming.

My Wishlist:

Notion Chat: I’d love a native chat feature similar to Slack so we could finally keep the "talk" where the "work" is.

Basic Text Formatting: I’d love to use Notion as a legitimate word processor (like to write a book), but it’s missing the basics. You can't do double line spacing and you can't even do paragraph indents.

Overall, it’s an incredible tool that we couldn't run the agency without, even if I'm constantly chasing the latest update.

5
Date of experience: Feb 19, 2026
NeverTry__13
My Thoughts on the Service

My thoughts on the service:
I believe this is quite beneficial for anyone looking to organize their plans and ideas independently.
(Having more than one person involved can complicate things.) Regarding the negative feedback:
Billing issues - I haven't faced the billing problems mentioned, as I haven’t paid for this service, so I have no comments on that.
Complicated to use - For those who say it's hard to "learn," there are free resources available, and the service provides reference documents that explain everything.
Laggy - I haven't encountered significant slow loading or glitches that made me feel frustrated with the website, nor do I recall any instances.

4
Date of experience: Jan 10, 2026
Jasper Hughes
Graduate Student's Experience with the Service

As a graduate student, I've utilized this service for note-taking over the last four years. Once you become familiar with its features, you'll find it hard to switch to anything else. I seldom write reviews, but I can't recommend this service enough.

5
Date of experience: Dec 16, 2025
Wilfried Wilson
Graduate Student's Perspective on the Service

As a graduate student, I've been using this service for note-taking over the past four years. Once you truly understand it, you'll find it difficult to use anything else. I don't usually write reviews, but I highly recommend this.

5
Date of experience: Dec 16, 2025
Herbert Cook
Unsatisfactory Support Experience

The support team took six days to respond without providing a solution, which is unacceptable considering the premium subscription fee.

1
Date of experience: Dec 05, 2025
Chucky Johnson
Seat Change Issues

It's frustrating that changing seats isn't allowed, yet they still charge excessively.

2
Date of experience: Nov 20, 2025
Laura Powell
Surprised by the Negative Feedback

I'm not sure why there are so many negative reviews; I genuinely love this service. It has saved me considerable time and effort in planning and organization.

5
Date of experience: Nov 20, 2025
Pigy11
Lost My Daily Plan

I lost my daily plan, and there's no undo option. It's incredibly frustrating. Today was unproductive, and I feel like I've wasted time.

1
Date of experience: Nov 20, 2025
Doreen Long
Highly Versatile Tool

This is one of the most versatile tools I've used for organizing my work. Once you become accustomed to it, the setup is seamless and everything connects well. Thank you!

5
Date of experience: Nov 19, 2025
Darby Fisher
Once Loved, Now Frustrated

I used to love this service, but it has changed for the worse. It's often buggy and slow now, making task management frustrating. I hope improvements are made soon.

2
Date of experience: Nov 17, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Notion is the connected workspace that allows teams to easily share documents, take notes, manage projects, and organize knowledge—all in one place.

    Users can create and customize beautiful documents, roadmaps, knowledge bases, and more, helping them work smarter and faster.

    Notion is trusted and loved by a global community of individual users and enterprises, including companies like Pixar, Headspace, Codeacademy, and Loom.See more

  • email team@makenotion.com
  • language https://notion.so

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More