Name: number1plates.com
Telephone: 000000000
Rating: 4.1

Shonix Guest

Frustrating experience with delivery and customer service.

I ordered a custom rear plate for my vehicle and received an email stating it was dispatched on 16th December. I intended to install it before a family gathering on Boxing Day, and the promised 1-3 days delivery seemed sufficient. However, the delivery service had other plans. They claimed attempts were made to deliver on multiple dates, but this was not true as the item was sent to a retail location open daily. I reached out to the service provider by phone, left a voicemail, and emailed them on 22nd December requesting a new plate to be sent via next-day delivery, but I have yet to receive a response as of 30th December. The delivery service has been consistently poor, and the lack of communication from the company is equally disappointing. They need to reconsider their courier and improve their customer service. A glance at other reviews reveals a similar pattern of dissatisfaction. I will not be using this service again and recommend others look elsewhere, especially considering a significant portion of their reviews are one star.

Date of experience: Dec 30, 2025

Vivian Cooper Guest

2 months ago

Great plates, but adhesive needs improvement.

The plates are fantastic, and I have no complaints about them. However, the adhesive accessories included are not very effective; they only seem to work on perfectly flat surfaces. I ended up using screws instead.

Date of experience: Dec 03, 2025

Kendrick Morris Guest

3 months ago

Unmatched plate quality.

I've been using this service for about 10 years, and the quality of the plates is exceptional; they last for years without showing any signs of wear or peeling. Highly recommended!

Date of experience: Nov 26, 2025

Cedric Cooper Guest

3 months ago

Nice plates with minor flaws.

The plates are great, and I have no complaints about them. However, the adhesive that came with them isn't very effective; I can only see it working on perfectly flat surfaces. I opted to use screws instead.

Date of experience: Nov 26, 2025

Cyrus Guest

3 months ago

Satisfied returning customer!

This is my second order, this time for my partner's vehicle. The ordering process was straightforward, the prices were reasonable, and delivery was quick, even with the standard option. Thank you!

Date of experience: Nov 26, 2025

Horatio Carter Guest

3 months ago

Good product, lacking follow-up.

The ordering was simple, the price was good, and delivery was prompt. However, I reached out about my order multiple times via email and left messages on the provided phone number without receiving a response. Luckily, my order was correct, but I couldn't confirm it beforehand.

Date of experience: Nov 25, 2025

Elton Bell Guest

3 months ago

No plates and no support.

I placed my order a week ago. The online tracking is not functioning. I haven't received any replies to my emails, and no one answers the phone.

Date of experience: Nov 25, 2025

Nicki Baker Guest

3 months ago

Plates never arrived.

I ordered plates that never showed up. I can't get in touch with anyone for assistance. Avoid this service!

Date of experience: Nov 19, 2025

Thaddeus Long Guest

3 months ago

Very disappointing.

Extremely disappointing! Nothing has arrived, and they are not responding to my inquiries.

Date of experience: Nov 13, 2025

Russ Walker Guest

3 months ago

Received incorrect order.

I purchased two sets of plates, and both arrived wrong. I even ordered a second pair to confirm my choices. I requested specific details in my notes but got the opposite. I've sent four emails without any response and can't reach anyone by phone. Very disappointed as I had good experiences in the past.