oakcha.com

4.9
4.9 Based on 21 reviews

At Oakcha, we believe that fragrance is part of self-expression. Whether you feel like wearing a sweet and inviting scent or a warm and spicy scent on a different day, everybody should be able to own a fragrance collection that has a scent suited to their...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

21 Reviews

5 Star
94%
4 Star
3%
3 Star
0%
2 Star
3%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Kamryn Weeks
I ordered 4 fragrances (Vanilla Glaze, That Girl, Morning Rain, and Mist Flora)and received one addi

I ordered 4 fragrances (Vanilla Glaze, That Girl, Morning Rain, and Mist Flora)and received one additional fragrance (Mango Hour)for free, and a free atomizer. ($65 value of free products) When I received the products, all smell beautiful, and I can not wait to use each one.
Unfortunately one of my fragrances (Mist Flora) arrived damaged, however upon reaching out to Oakcha’s customer service, I was able to get help with a replacement within MINUTES of opening my package. I couldn’t be happier with my experience, dispute the damaged product. Accidents happen and the resolution was seamless. :)

5
Date of experience: Feb 25, 2026
Christina Houston
Just received my order !! I love it !! I thought I would try LOVE IN ROME after seeing it on Daniel

Just received my order !! I love it !! I thought I would try LOVE IN ROME after seeing it on Daniel Rene reels . Love the pakaging , love the fragrance , love the price , Im obsessed!! Just placed another order .xxx

5
Date of experience: Feb 23, 2026
Tony Lawrence
My experience with Oakcha hasn't always been smooth but Brian and others have gone above and beyond

My experience with Oakcha hasn't always been smooth but Brian and others have gone above and beyond to make me feel like my experience with Oakcha matters to them.

The fragrances that I have purchased have exceeded my expectations. I bought a scent that was inspired by a fragrance by Clive Christian that reportedly retails for several hundred thousand dollars. I just had to know. It was that kind of fragrance. I could see some royal walking around a cocktail party wearing it with their nose in the air. A little soft for my preference. The fragrance that I purchased with it, English Royale was a smash. A projection beast. Exactly what I look for in a signature scent. It was inspired by a fragrance by my favorite perfumer, Roja Dove. An Oakcha original, Ironleaf has some sort of olfactory magic. I mixed it with English Royale and created my new signature scent. All of the Oakcha Oud collection smell different and are worth the investment.

5
Date of experience: Feb 10, 2026
Tabatha Romero
"Huge shoutout to Oakcha for being my go-to fragrance house this year! I’ve literally ordered about

"Huge shoutout to Oakcha for being my go-to fragrance house this year! I’ve literally ordered about 30 bottles at this point (no regrets!) and the quality is always 10/10. I had a small issue with a leaking bottle a while back, and even though I’m a bit late with this review, I had to make sure they got the credit they deserve. Their support team is amazing and made sure I was taken care of. Happy scents, happy vibes—can’t recommend them enough! ✨"

5
Date of experience: Jan 25, 2026
Elijah Fisher
Excellent product with impressive longevity

This is an excellent product with impressive longevity for most fragrances. The customer service was outstanding after I explained my reason for wanting an exchange. Ordering fragrances can be tricky when you're unsure of what you'll receive, but the company simplifies this with their "inspired by" descriptions and detailed explanations of the top, middle, and bottom notes for each fragrance. I've purchased seven bottles, and only two didn't meet my expectations, but the company resolved it by offering me an exchange for something new. I only had to cover the return shipping, and they compensated with free shipping on the replacement. I'll definitely return for more!

4
Date of experience: Jan 15, 2026
Highly impressed with this service!

I am thoroughly impressed with this service! The high-quality scents and outstanding customer support truly exceed expectations in keeping customers satisfied. I highly recommend giving them a chance—you won’t regret it!

5
Date of experience: Jan 03, 2026
Jacqui Wright
Fantastic fragrances with exceptional service!

I adore these perfumes; they have a wonderful scent and impressive longevity…they’re truly the only fragrances that stay on me. An additional highlight is their outstanding customer support. I've encountered very few issues (just 2 after over 30 orders), but when something arises, they respond swiftly and always ensure a favorable resolution without any need for disputes. You can trust this company completely!

5
Date of experience: Jan 02, 2026
Tucker Cook
Smooth exchange process for my fragrance

I purchased a fragrance and opted to exchange it for another. The return and exchange process was straightforward and effortless. The customer support response was outstanding and nearly instantaneous. I will certainly shop with them again.

5
Date of experience: Dec 18, 2025
Micah Turner
Amazing Support After My Order Mistake

I recently placed an order and realized I made an error. I quickly contacted the support team, and to my surprise, I received an immediate response. They resolved my issue, and I am so thankful! I have a large collection of their fragrances and adore every single one! I will definitely be ordering again. Wishing everyone Happy Holidays!

5
Date of experience: Dec 14, 2025
Shinkayui81
I am thrilled with my experience!

I am thrilled with my experience! The scents are fantastic! I recently placed an order for two more fragrances to expand my growing collection. Upon receiving my order, I noticed that one of the scents was not what I had ordered. I contacted the support team on a Saturday evening, and within a few hours, I received an apology for the mix-up along with confirmation that the correct item was being sent. It was a smooth process, without any unnecessary drama or discount offers like some places might do.

5
Date of experience: Dec 07, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • At Oakcha, we believe that fragrance is part of self-expression. Whether you feel like wearing a sweet and inviting scent or a warm and spicy scent on a different day, everybody should be able to own a fragrance collection that has a scent suited to their every whim and desire. That's why we've taken luxury fragrances and increased the fragrance intensity while keeping our prices low.

    We believe that smelling your best does not mean wearing the same fragrance everyday. Instead, smelling your best means being able to match your fragrance to your outfit, mood, or whatever the occasion calls for. With over 70+ fragrances, we believe that everybody can have a collection of luxury fragrances. Don't believe us? Try just one of our fragrances and we bet that you will be coming back for more.See more

  • email info@oakcha.com
  • language https://oakcha.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More