Review Time
Ordered because company was "Canadian". Placed my order September 3rd for two events one for the 19th and the other for a wedding the 27th, received both dresses the 28th of September. Contacted customer service regarding refund, they sent me a refund address in The Netherlands! Shipping with tracking that far away was ridiculously expensive. Dresses were of poor quality and fit...needless to say I am stuck with them receiving a measly 25% off my total order.Poor customer service, sham advertising, poor quality...shop elsewhere!
Placed an order on 09/24/25, today is 10/15/25, and I am still waiting. They provided me a tracking # that is useless and provided no information. I have emailed several times and all I get is the same generic response. Thought I was purchasing from Vancouver, obviously not the case. I requested a refund and was told no.
I ordered my item, and 35 days later, it still has not arrived. When I contacted Customer Service, they refused to give me a refund and told me to continue waiting for my package, even though they also told me it would only take up to 22 days to arrive. DO NOT ORDER
SCAM!!!! Markets the company as a Vancouver based company. Took 2 months to receive order. Order was cheap junk shipped from China. Requested a refund. They say you have to pay for shipping and ship back to the main office in the Netherlands. DO NOT ORDER FROM THIS WEBSITE!!!!!! SCAM!!!!!!!!!!!!!!
Product is cheap garbage from China. Returns are impossible to receive refund as you have to return product at your expense which is more than value of product. Products look like something you would buy from a discount/clear out store! Site looks like it is selling Canadian product but it is all overseas garbage. Pictures are all AI generated. Definitely does not match actual product. Paid by Amex which originally reversed charge. Company sent documents saying they offered refund, but customer declined, which Amex accepted! Provided pictures of site and actual products to Amex showing not representative of site. Disappointed in both.Beware of anything on the site. Product is not wearable. Sweaters went into garbage.
Total crap, Marketed and sold as designer clothing from Canada. Cheap cheap cheap Chinese garbage imported and sold from the Netherlands. I've bought clothing from Temu with much better quality and at less than a quarter of the price. DO NOT BUY FROM THIS COMPANY.
I ordered two items from the online site in early August. It took a month to arrive. the clothes were cheap, sewn incorrectly and of very poor quality. I emailed for refund/ return and was told the options of return to oversees factory - at my cost - , exchange for other items or get a partial refund to my credit card. It would be too expensive to return overseas. I looked into an exchange for new items and they would not give me a discount on the items - as promised in correspondence, they would only apply $78 or the $98 I orginally paid to the exchange. I finally asked for the partial cash refund and they only refunded $19 of the original $98 I paid. A TOTAL RIP OFF! DO NOT ORDER FROM THIS STORE
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