Review Time
If you have acne-prone skin, avoid using the hydragel mask that comes with the LED device. After one use, I developed six pimples the next day. The ingredients are comedogenic, and I found no warnings about this. The aftermath of these breakouts has been quite challenging to heal.
I'm extremely dissatisfied. The device I received was non-functional, and when I requested a refund, I was informed of a £14 deduction because it was an LED device. I received a faulty product, and now I'm facing additional charges. I might need to initiate a chargeback.
The men's mask is completely unusable. It's heavy and uncomfortable, with a strong odor that hasn't dissipated despite following cleaning instructions. The light is blinding even with my eyes closed in a well-lit space. It's truly unusable, and they also charge a restock fee that isn't clearly stated on their site.
I think the concept is great, but in practice, the mask is too wet and slippery, and it tore when I tried to hold it. I've used two out of the three I ordered and will attempt to use the last one, but I won't be purchasing more.
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