Review Time
This was my first time purchasing from the platform, and I was genuinely impressed throughout the process - navigating the website was easy, and the checkout was faster than expected. When the clothes arrived, the quality felt exceptional, and I could tell they would wash beautifully. It's refreshing to discover a service that excels at what they offer.
I had a question regarding the delivery time for a wedding I was attending, and I was genuinely impressed with how the support team addressed it. They were courteous, helpful, and even prioritized my order for shipping. The package arrived right on time, and the items were packed with great attention to detail. I would certainly recommend this service.
I regret not reviewing the feedback before making my purchase. I ordered a holiday outfit for my child at the end of November. I received a shipping notification on December 1, but it took nearly a month for the package to arrive. I had to send numerous emails just to get an update on the delivery timeline. After several attempts, the outfit finally arrived two days before Christmas. On a positive note, the shirt appears to be quite nice. The design, quality, and softness are above average. However, the pants don’t seem to be made of cotton; they feel more like polyester. Additionally, the bow tie is a bit odd, as it has a small elastic loop instead of a clip-on style.
Well first off, the Elsa dress was a major hit for my 5 yr old grandaughter. My daughter says she has been wearing it, since she received this dress for her birthday on Sunday, Nov. 2nd.This Elsa dress, I'm told by my g-daughter and daughter, that the dress is super soft and comfortable. That's a plus!I have to say that when I purchased this dress for my g-daughter on Tuesday, Oct 21st, I was relieved at the time that she would get her b-day gift early and that I wouldn't be sweating bullets. Their info said the order would be processed within 24-48 and delivery time is typically 7-9 business days by USPS from New York but they told me that it ships from New Jersey and I would receive a tracking #.Well three business days (Oct 24th) went by and nothing. So I emailed customer service and they were looking into the matter. Well 6 business days (8 total) went by and I had no tracking #. On Oct 30th, I finally got a tracking # and it said it was going to arrive by USPS Nov 4-9. That made me anger/sad that she would have to wait...Well, I don't know how it happened coming from New Jersey to Surprise, Arizona but it arrived on my g-daughters birthday which was a Sunday, Nov. 2 by USPS! That's all that mattered to me and they made it happen:)Thank you Nano and Katie, for your excellent customer service, I greatly appreciate you and I will let others know about the Onea for Kids!
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Welcome to ONEA for KIDS!
NYC's premier women-led Children's Store offers eco-friendly, organic apparel for babies, toddlers, and big kids, ideal for modern, environmentally aware families.
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