onetoonedogtrainingschool.co.uk

3.6
3.6 Based on 90 reviews

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3.6

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90 Reviews

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AVOID AVOID AVOID

AVOID AVOID AVOIDI made the mistake of purchasing an assistance dog from Rob Metcalfe. He charged me an exorbitant amount of money (nearly 4k) for what he claimed was a “trained dog” and nearly double the dog’s price in training fees in only a few months. The dog he sold me didn’t even know how to sit when asked, so I quickly had to forget about her being an aid for my disabilities. She was extremely reactive to other dogs, lunging and snapping on walks. When I asked Metcalfe for her papers; microchip number, vaccination records, previous vet, etc he kept saying he had forgotten them and when I pressed further he told me he’d lost them. So basically he saw fit to sell me a dog with no records or known history as an assistance dog. His training methods were barbaric. Yanking my dog around on a slip lead, cutting off her air supply. Even worse he tried to use a prong collar on her which left her bleeding. My poor dog ended up being put to sleep for attacking a neighbour’s dog and biting the local dog warden who came to investigate. This whole experience was traumatising for me, my family and cost my dog her life. Avoid using Rob Metcalfe especially if you are vulnerable, have suffered trauma in your life or are disabled. I can’t speak for others but I certainly ticked all these boxes and was exploited and manipulated by him.

1
Date of experience: Sep 25, 2025
Brooke Peters
Robert is a horrible person who lies…

Robert is a horrible person who lies about where he keeps dogs and what he does with them , my dog came back with lots of bites . was underweight and flinching. he needs to be stopped as this is straight up animal abuse . please do not trust this man with your dogs

1
Date of experience: Sep 23, 2025
Dylan Wilson
I found one to one dog training through…

I found one to one dog training through the internet looking for a good dog trainer I gave them a call to enquire a price and to arrange a meet and they was nothing but helpful and respectful I saw progression in Pablo within the first 2 sessions rob does not train with any barbaric methods and techniques and procedures are all professional and well educated corrections I originally enquired about residential training but found supplies this service and only does 1 to 1 with clients all across the uk (which have all seen improvement) rob also videos each training session for me and puts them into a collage for me to see the progress first hand and show my friends and family and the lifetime support service rob offers is amazing and makes it super flexible for me

5
Date of experience: Sep 23, 2025
mick Phillips
I've been out a few times with Bob and…

I've been out a few times with Bob and have seen a marked improvement in my dogs response,The guy seems to know what he's doing and am happy to continue my training

5
Date of experience: Sep 12, 2025
D H W
Dargo , the mad Malli

After a disastrous encounter with another trainer and at my wits end, I stumbled upon one to one dog training, after a rather emotional phone call to Rob he reassured me that he could help.Dargo was collected in a secure air-conditioned van and taken to a local park after the first hour he was walking to heal and not pulling ,a delight to walk, Rob then left me with instructions on homework for the next week.Rob and his team visit for two hours every week and work tirelessly with Dargo although he is still a work in progress he is a far less reactive and relaxed dog.About Rob, you get what you see, a very down to earth knowledgeable and extremely passionate man about his dogs and his businessAll I can say is thank you Rob and your team for making a reactive aggressive Malinois a lovely family pet and fun to be around

5
Date of experience: Sep 05, 2025
Claire
Very unprofessional and waste of money

After totally believing the website and the trustpilot reviews i called and arranged a 'meet and greet' with Rob to discuss the issue I was having with my dog, a large bully breed.Rob turned up late, no call advising of the fact, when he eventually did turn up, as I was trying to explain my issues, all he did was interupt me telling me how experianced he was how he had even written an artical on bullies for The Sun newspaper and how he knew and was an expert in the breed, but re reading the website he states that for every breed!So when i did get chance to say my issues, all I needed was an influence collar and lead and my dog would straight away know how to behave, supplied of course by him.I had one session with him and paid nearly 200 for him to tell me to buy a new collar and lead and for him to just tug on that lead and spout about how fantastic he is.( the man not the dog)I was not impressed by him or his supposed training..or lack of.I did have the option to book further training sessions but I have politely declined as Im after someone who concentrates on the dog and the dogs behaviour and offers remedies for these not a session of "This is your life", where the trainers more important than training the actual dog.All in all just a pompous little man with ideas of self importancy. No i do not recommend.save your money look elsewhere.Edit to also note-I found out after the fact and ask yourself - why would such a reputable trainer and business man have 2 differant business names?Dodgy dodgy dodgyEDIT** Thank you for your response. Since meeting you, I have taken time to do further research as you suggested. Based on what I found, I have serious concerns.I came across multiple accounts online suggesting that dogs you were involved with ended up being seized by the authorities or put to sleep after reported incidents. I also noticed that the name on your workwear appears to match someone else already known in the mental health community, which raises further questions.When I tried to review your material, most of your YouTube videos were locked behind subscriptions, and your Instagram is private, so it is difficult to independently verify the quality of your work. While you seem to have a strong presence across Facebook, Google, and other platforms, the information I’ve uncovered leads me to remain very cautious as it implies quite the reverse of what you claim!My opinion, based on these findings, is unchanged.And I would advise others to follow your suggestion and look online.

1
Date of experience: Sep 04, 2025
Aaaa Jay
Ive seen many videos of this man…

Ive seen many videos of this man abusing his clients dogs . All throughout the summer he had a van full of dogs without adequate food and waterand no way to keep them cool ,spending days locked up in cages in the back of his van . The dogs looked distressed in the back of this van , certainly not the happy dogs they were before their owners entrusted them into this disgusting man's care . He uses unethical practices to beat your dog into submission and break their spirit. My family members dog came back a shadow of their former self and we have literally spent thousands on a proper trainer trying to undo some of the damage this man has done. Sadly scars remain . When confronted rhe man is very aggressive and left my aunt scared for her safety. We have contacted the SSPCA without little help and are now considering legal action as from what we gather this man is in no way shape or form a decent dog trainer .

1
Date of experience: Sep 04, 2025
Kath McNeill
I find this experience extremely…

I find this experience extremely rewarding as I’d lost all confidence in going out. The reward is to see my puppy react positively to my instructions. Bob is great at training my puppy and she immediately responded to him.looking forward to weeks ahead.

5
Date of experience: Sep 04, 2025
Rob is clearly an expert dog trainer…

Rob is clearly an expert dog trainer and handler. Within minutes our over excited, disobedient, and unresponsive dog was behaving like a good family obedience dog.Rob and the team have lots of expertise and are responsive and helpful. They also travel all over Scotland and provide lifetime support.Our dog is 90% improved, much more responsive and obedient and as owners, we are more aware of what we need to do to support our good boy.

5
Date of experience: Sep 03, 2025
Veronica
Professionalism absent, standards questionable

It is profoundly concerning that a business presenting itself as a professional training service should engage in practices as questionable as escorting a disabled client to an ATM to withdraw cash. In modern commerce, where electronic transfer and other secure methods of payment are universally accessible, such behaviour appears wholly inappropriate and raises legitimate questions about financial transparency and safeguarding. Clients — particularly those who may be vulnerable — are entitled to expect that transactions will be conducted with professionalism, dignity, and accountability.The incident described does not appear to be an isolated lapse in judgment, but rather indicative of a culture where ethical boundaries are blurred. It is, in my view, symptomatic of a business model that prioritises expediency and control over respect and care. When viewed through this lens, it becomes difficult to reconcile the conduct witnessed with the standards that should apply to any organisation entrusted with the welfare of animals and the confidence of their owners.My sister-in-law, who is both intelligent and perceptive, quickly saw through the facade and sought alternative guidance. She is now working with a qualified and reputable trainer who has provided her with the skills and knowledge to engage with her dog through trust-based, force-free methods. The difference in both approach and outcome has been transformative, and to underscore the point further, the service she now receives is delivered at one-third of the hourly cost of what Mr Metcalfe charged.

1
Date of experience: Sep 03, 2025

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