ongoody.com

3.7
3.7 Based on 59 reviews

Give a gift with just a phone number, as easily as sending a text. No address needed and no payment up front. When you send a gift with Goody, your recipient gets a text with a beautiful unwrapping experience with your gift, a card, and message, and they...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.7

/
5

59 Reviews

5 Star
58%
4 Star
7%
3 Star
2%
2 Star
7%
1 Star
27%

Filtered Reviews

Filter Reviews

Review Time

RP85
Not forthcoming on operation

While Goody is easy to use and has great catalogs, we would not have used the service if we knew how it operated. We gave employees an option to use up to $65 on items. What Goody did was if an employee chose a lower priced item, Goody would still charge full price and then put the remainder in a funding account. So we will always have a balance sitting in the account. That's not how we would choose this to operate. We should only be charged for what was redeemed, not the "up to" amount.

2
Date of experience: Apr 26, 2024
Woody Patterson
Customer Service Experience

Customer service was immediately able to rectify my issue for me. Took less than 5 minutes total and everything ended up perfect.

5
Date of experience: Apr 15, 2024
Chad Turner
A positive outcome

The post office damaged my gift and delivered an empty box. I chatted with the CS department and they issued me a new gift right away. They helped turn a negative experience to a positive one.

5
Date of experience: Apr 11, 2024
puma31081
Great for Team Appreciation

Super easy to use. My team love the personalized touch of choosing something they actually wanted.

5
Date of experience: Mar 31, 2024
Vera Long
Gifting our global team.

The ease and variety of sending a gift to our employees in 13 countries. They still need improvement in gifting our teams in our Asian countries...China and Hong Kong.This platformed has made my job so much easier supporting a global team!

4
Date of experience: Mar 08, 2024
Charis
Bad return experience!

I made a purchase and had to make return but, instead of replenishing my account and having me choose something else, I was provided with a strict list of items I could exchange for the returned item. All of the products on the list were not at all appealing and I had to settle for a pair of socks. My intention was to have the points go back into my account which still had some points left in it and with the returned items points I would have purchased a dozen golf balls and used up most if not all of my points. Very unhappy with the way this turned out to the point that I no longer want to do business with your Company and have nothing good to say about my experience with Goody.

1
Date of experience: Mar 08, 2024
Lilla Bell
Delayed shipping and customer support

I was sent a gift link from Goody 10 days ago and ordered a gift that same day. Til this day, I have not received shipping information concerning the item I ordered. I sent a them an email to get an update and I have yet to hear back.

2
Date of experience: Dec 26, 2023
Jared
SImple and easy to use

Simple and easy to use

5
Date of experience: Dec 18, 2023
JB37
So easy to use and such wonderful gifts…

So easy to use and such wonderful gifts to choose from.

5
Date of experience: Nov 14, 2023
Alan Cook
Ease of use and quality of the products…

Ease of use and quality of the products offered

5
Date of experience: Aug 02, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Give a gift with just a phone number, as easily as sending a text. No address needed and no payment up front.

    When you send a gift with Goody, your recipient gets a text with a beautiful unwrapping experience with your gift, a card, and message, and they can put in their address to accept the gift and get it shipped to them.


    • No address needed – You don't need to ask for your recipient's address – they enter it themselves

    • No payment up front – We only ask for payment information after your recipient accepts your gift

    • Curated gift list – No need to search around the web for great gifts: we've curated a selection of gifts people love


    Goody is available in the 50 US states and DC. Additional shipping restrictions may apply for certain products.



    Sign up for free

    How it Works See more

  • language https://ongoody.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More