Name: openinfra.com
Telephone: 0104927100
Rating: 2.2

Karlee Morgan Guest

The most frustrating experience ever

This is the most frustrating experience I've had with any company. I can't help but think that even in other countries, internet service is more reliable than what I've experienced here. Every week, my internet is down for 2 to 3 days. If you're considering this company, please look for alternatives—anything would be better than their high-speed promises. AVOID AT ALL COSTS!

Date of experience: Jan 10, 2026

LP Guest

1 month ago

Avoid this service like the plague!

This is the worst service I’ve ever experienced. I wouldn’t be surprised if internet access in other countries is more reliable than what this company offers. My connection drops for days every week. If you're thinking of using this service, please reconsider—anything would be better than their so-called high-speed internet. STAY AWAY!

Date of experience: Jan 09, 2026

Ghauut10 Guest

2 months ago

Fantastic and prompt service

I had a fantastic and prompt service experience. The representative was incredibly helpful and efficient. Highly recommended! 😊

Date of experience: Dec 22, 2025

LP Guest

8 months ago

A disastrous experience

This company is a disaster. Their installation practices are not only reckless but also pose a risk to my property and livelihood. A cable was installed far too shallow, exposing it to potential damage and endangering my horses. Their lack of adherence to industry standards is unacceptable. I've lost faith in this company and am considering legal action to address the damages caused. It's an absolute mess—stay far away!

Date of experience: Jun 04, 2025

Finn Foster Guest

9 months ago

Endless delays and no service

We signed a contract expecting fiber installation by summer, but two years later, we're still waiting. We received the cable but not the necessary equipment to use the service. Instead, we just get bills for a service we can't access. The responses from the company have been disappointing—it's clear they're not worth the hassle. I strongly advise against using their services.

Date of experience: May 30, 2025

Ellen R. Guest

1 year ago

Service calls can be slow

Service calls can sometimes take longer than expected due to busy lines. However, the end result is satisfactory. The staff are friendly and efficient! Why only four stars? Because there's always room for improvement! 😁

Date of experience: Feb 26, 2025

Janee Guest

1 year ago

No installation after nearly two years

I have a contract for installation, and it was supposed to happen months ago. Now, almost two years have passed, and I've received no updates or timelines on when I can expect the service to be installed.

Date of experience: Sep 01, 2024

Mitrali Guest

1 year ago

A frustrating and unending experience

I signed up during the initial interest phase, but the installation has been nothing short of a nightmare. After four missed appointments, I’ve lost all trust in this company. They assured me the installation would be quick, yet here I am, waiting endlessly. It's disappointing, as I had hoped for a reliable alternative. Clearly, I was mistaken.