Review Time
This company made an agreement to make a sign for me. Then up charged me for add ons. Then ignored the add ons. When I brought it to their attention. They tried to up charge me a second time. Then took my $1000 deposit refuse to make my signs or refund my money. They are a scam, thieves. Don't use this company they are a scam.
Unboxing Review – Orant Neon Custom Sign (20")I’m really happy with how my custom sign from Orant Neon turned out. The final product matches the mockup exactly—even the fine detailing I wasn't sure would make it through the production process is spot on. The build quality is excellent, the lighting is bright and even, and the acrylic backing enhances the overall presentation beautifully.There are a few small details worth mentioning—not dealbreakers by any means, but good to know if you’re considering ordering:This is an LED sign, not traditional gas-filled neon. That’s made clear in their product listing, but I initially overlooked it when I ordered. It's worth noting for those seeking that classic flicker or hum—this is modern LED neon: safer, cooler, and energy-efficient.They ship from Shanghai, China, though the contact address is in New York. Delivery was fast, but international shipping might matter to some (especially if you're watching for import fees—none for me this time).The wireless dimmer remote requires a CR2025 battery, which is not included. Minor inconvenience, but something to plan for.No instructions were provided for either the remote or the mounting system. The remote is intuitive (brightness control and several speed-adjustable effects), but the mounting process needs prep: you'll want a Phillips screwdriver (not just a bit driver—clearance is tight unless you have long bits), a drill, and a 7/32" bit.These are minor nits—definitely not enough to lose a star—but worth being aware of before you unbox and install.
My sign just arrived today. I am sooooooooo pleased with how it turned out! It looks better than the proof that they sent. When I first thought about ordering a sign I wasn’t really sure about it. Now that I have received my sign I am so grateful I ordered it! What an amazing way to showcase my brand! Thank you for an amazing job done on my sign!
Received my sign yesterday. Looks FANTASTIC! What a great special gift to give my Bride. The customization process went as smooth as could be. The mini version of the sign was an added bonus. Will be sure to tell my friends what a wonderful company to deal with.
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Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support.
Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events.
The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market.
As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.See more
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