orbitesim.com

3.1
3.1 Based on 29 reviews

We are Orbit eSIM (orbitesim.com) Orbit eSIM is a trusted provider of instant, travel-ready eSIM solutions for smartphones and tablets. Our service is designed for travelers who want fast activation, reliable connectivity, and responsive customer support...

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Average Rating

3.1

/
5

29 Reviews

5 Star
43%
4 Star
7%
3 Star
7%
2 Star
7%
1 Star
37%

All Reviews

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Review Time

Matt Armstrong
I bought this e sim for Indonesia and then was a bit worried after reading reviews that it may not w

I bought this e sim for Indonesia and then was a bit worried after reading reviews that it may not work, however, as soon as I landed in Jakarta it kicked in. I travelled around Indonesia and had no problems. Most of the time I had quick 5G coverage with great speeds.
I have used other suppliers in the past as found that Orbit is probably the best and cheapest I have ever had. The top up of data was also very easy in app and I would totally recommend this eSIM.

5
Date of experience: Jan 29, 2026
SwonBoufDesFraiz
Total fraud! Stay away from this app.

This app is a total fraud! I was charged, but no eSIM plan appeared in my account, and there’s NO record of the payment! Yet, it shows up in my online banking. Customer support is incredibly unhelpful.

1
Date of experience: Jan 14, 2026
Fabienne Turner
ABSOLUTE SCAM. AVOID PAYING!

This is a complete scam! I advise against using the app. They took my money, but no eSIM plan appeared in my account and there's NO record of the payment! However, I can see the charge in my online banking. The customer support is very user-unfriendly.

1
Date of experience: Jan 13, 2026
Matthias Harris
eSIM stopped working and chatbot support is inadequate

The eSIM stopped working while I was traveling, despite having data left on the plan and being in the same location. It ceased providing data on day 4. It was quite difficult to remove it from my phone, and I had to make numerous attempts just to deactivate it. Customer service is lacking, with an automated bot that only addresses very specific questions, and responses take a long time. A frustrating experience.

1
Date of experience: Nov 24, 2025
Alaina Long
I wouldn't choose them again

I bought an eSIM for Morocco, but it didn't activate. I was advised to purchase a second one with a promise of a refund for the first. Unfortunately, the second one also failed to activate. To their credit, they did refund both after a week. I switched to a different provider and had a much better experience.

3
Date of experience: Oct 15, 2025
Vernon S.
Extremely dissatisfied with my experience

I am very disappointed with my experience. I bought a plan in Turkey but faced activation issues, and despite several attempts, I received no response from customer support. Additionally, I was charged twice for the same plan, and it’s been nearly a month without a refund or any reply.

1
Date of experience: Oct 11, 2025
Shelley
dreadful app, avoid it

This app is terrible; it doesn't save ANYTHING you do!

1
Date of experience: Oct 06, 2025
TheClassicWaffle77
Avoid this eSIM service

Please refrain from using this eSIM service! I purchased a package, and it failed to activate. Despite my request for help, no representative contacted me. My money is lost, and I haven't received any refund. Their strategy seems to be to lure you in with low prices initially, but subsequent attempts to activate fail. Proceed with caution!

1
Date of experience: Jul 16, 2025
MineTixel
Installed it before traveling, but it didn't work

I installed the eSIM a week before my trip to Turkey, but it still isn’t functioning here. Very disappointing. I ended up paying extra to get data from another provider. I kept getting notifications that it’s inactive.

1
Date of experience: Jul 07, 2025
Lara
My experience was positive

5
Date of experience: Jun 21, 2025

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Business Details

  • We are Orbit eSIM (orbitesim.com)

    Orbit eSIM is a trusted provider of instant, travel-ready eSIM solutions for smartphones and tablets. Our service is designed for travelers who want fast activation, reliable connectivity, and responsive customer support.

    ⚠️ Please note: We are an independent company and not affiliated with any other brands that may have similar names.

    Join thousands of satisfied users worldwide and stay connected wherever you go.See more

  • email support@orbitesim.com
  • language https://orbitesim.com

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