Review Time
The team is exceptionally kind and patient, and their attention to detail is greatly appreciated. A representative has been assisting me extensively and responds promptly, even with the significant time difference. I'm thankful for such a wonderful service with fantastic products and a supportive team.
Everyone at the company is incredibly kind and patient. Their support is genuinely appreciated. A representative has been assisting me a lot and responds quickly, despite the large time difference. I'm grateful for such a fantastic service with wonderful products and a caring team.
What can I say about the couriers? My order got misplaced, and I contacted customer support. A representative looked into my issue and resolved it swiftly. It was a pleasure to work with them. I'm very happy with the lovely sofa and cushion design.
The one-size changing robe advertised for up to size 22 is quite misleading. I am a size 18 and ordered it. It fits well as a coat but offers no room for changing. I believe it would only work for someone size 16 or below. The sizing information is very misleading. I returned mine and purchased a different one that met my expectations. I suggest the company look into third-party sales under their name, as this item was listed with their branding.
I ordered a crossbody bag on sale, and there was a delivery issue. A representative from the company responded quickly to my email and resolved everything efficiently. I'm also very pleased with the beautiful fabric and excellent quality of the bag. A very satisfying experience overall.
The customer service is fantastic! I love the company's products. I experienced a minor issue with a recent purchase, and a representative was wonderful in resolving it quickly. I'm extremely impressed and highly recommend this service and its products. Thank you!
I was very impressed with the customer service during my recent purchase – it was excellent. My ordered item went missing during delivery. I emailed the company, and my query was answered the same day. The next day, after their investigation, I was offered a refund or a replacement. The customer advisor was very apologetic and helpful, exceeding my expectations. Having ordered many items over the years, I've found both the service and product quality to be top-notch. Well done to the company for setting a great example.
The products are lovely, and the customer service is exceptional. I encountered a delivery issue, and a representative was very helpful in resolving it. Communication was fantastic, which is rare these days, especially compared to other services. Thank you for prioritizing both product quality and customer care.
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Orla Kiely, OBE is an Irish fashion designer based in London.
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