Review Time
From start to finish a stress free experience. Professional, friendly and thorough. Thanks to Sam for guiding me patiently through the process and a Thank You to Courtney and Carlos for their great work doing the packing and taking my belongings away for their upcoming journey to Germany. An overall fabulous service. Thank you a lot
Requested a quote from them for an overseas move, and on the quote request form specified email only as the contact option. They ignored that and contacted me via SMS which is not at all professional. Rather than give me a quote, they suggested that I try some other company.
On the company collecting our contents from our pick up address not all items were packed together which made unpacking on the other end frustrating looking through boxes. Also the movers also knocked our letterbox over with their truck the day before our house was due to be sold which made things stressful. The company did offer a contribution to fix it which was positive. Once all items were picked up the quoted price and volume went up by $600 which was almost 10m3 of contents different. On the other end we had multiple damaged items which the $3500 insurance policy would not cover because of storage on the other end. Our experience has been we would not recommend this company!!
We had a fantastic experience with OSS and would highly recommend them to anyone planning an international move.From start to finish, the team was professional, efficient, and genuinely pleasant to work with. Sam, Courtney, Carlos and Sunny were incredibly helpful and responsive throughout the process, they managed the packing and logistics with great care and expertise, and finally they handled the uplift with such professionalism and a positive attitude.Their communication, attention to detail, and friendly approach made what could have been a stressful experience feel smooth and well-organized. Thank you, OSS, for making our overseas move so seamless!
We moved with OSS in the first half of 2025. The quotation phase was friendly and customer focussed and we lined up the pack and move. The pack was done efficiently and to a decent quality, and our goods moved quickly to destination without damages and the delivery partner was of a better quality than we had experienced with previous moves. Unfortunately a house purchase fell over before settlement during transit so we couldn’t immediately deliver our goods which presented the problem of requiring intermediate storage at destination before delivery. On this part we feel things could have been handled better by OSS, as it was impossible to amend the insurance to cover a period of storage at destination, and it was left fully with ourselves to solve, again saved by the quality of the delivery partner who was a lot more solution oriented than what we experienced when dealing with OSS. All in all a good experience, some tweaks in customer service post the quotation phase to deal with unforeseen issues would have made it perfect.
Fantastic professionalism packing up my home in Sydney to move to Ireland. Thank you Metua for the early walkthrough & consultation, Melissa for handling all the paperwork & administration and Courtney, Carlos, Dean & Jay for packing everything up so safely & efficiently.I can't recommend you highly enough, highly efficient, very friendly and took so much care.~ Dianne
Very happy with service and professional to deal with. Kept me up to date step by step with process and Anu was great in keeping me informed. Delivery day of my contents the crew were very helpful and my goods were delivered on time and in great condition.
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OSS is a Moving Company Specialising in International Moving and Relocation.
Our membership of all major International moving industry associations is your guarantee of reliability and quality assurance when moving overseas.
Since 1969, OSS World Wide Movers have provided complete global door to door moving services.
That’s over 50 years of specialist international moving, and over 200,000 international moves.See more
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