Review Time
I recommend Otticanet. They offer designer glasses at a lesser price than most brick and mortar stores. The quality of their work in getting your prescription right is high. I ordered Tom Ford glasses and even though there was a delay in getting them, Otticanet was great about communication with me to keep me in the loop. My glasses arrived super fast from Italy once they were complete. I got these glasses at a much better price than what was quoted to me by other stores. A good experience all around!
I bought a set of clip-on lenses for a pair of Oliver Peoples 'Gregory Peck' frames from Otticanet.com.When they arrived, I tried them on my frames and realised that I had bought the wrong size. I emailed Otticanet and explained the situation and they immediately offered an exchange or refund. All I had to do was send the incorrect lenses back to them. Which I did.The staff at Otticanet were wonderful to deal with. They kept me informed every step of the way. The replacement lenses were on back-order and they emailed me to let me know of this and I was soon contacted by them once the replacements were shipped out to me.After a recent string of poor customer service from other companies online, it was refreshing to receive such wonderful service from Otticanet. Particular kudos to Alessandra, Arianna, Alessia and Marianovella. Their stellar customer service would indicate that Otticanet prides itself on delivering a high standard of service to its customers.I was very impressed and greatly appreciated their work.And the new lenses look great!Thanks again!
I bought a set of clip-on lenses for a pair of Oliver Peoples 'Gregory Peck' frames from Otticanet.com.When they arrived, I tried them on my frames and realised that I had bought the wrong size. I emailed Otticanet and explained the situation and they immediately offered an exchange or refund. All I had to do was send the incorrect lenses back to them. Which I did.The staff at Otticanet were wonderful to deal with. They kept me informed every step of the way. The replacement lenses were on back-order and they emailed me to let me know of this and I was soon contacted by them once the replacements were shipped out to me.After a recent string of poor customer service from other companies online, it was refreshing to receive such wonderful service from Otticanet. Particular kudos to Alessandra, Arianna, Alessia and Marianovella. Their stellar customer service would indicate that Otticanet prides itself on delivering a high standard of service to its customers.I was very impressed and greatly appreciated their work.And the new lenses look great!Thanks again!
Thank you for my stunning Oliver Peoples sunglasses, amazing price for me in the UK, excellent customer service my order was bespoke and not in stock but was advised of timescales immediately upon purchase and saved about £100. Will return when I need some new sunglasses
Thank you for my stunning Oliver Peoples sunglasses, amazing price for me in the UK, excellent customer service my order was bespoke and not in stock but was advised of timescales immediately upon purchase and saved about £100. Will return when I need some new sunglasses
I returned my order (OT-7979761) a few weeks back and it was received by their warehouse on June 7,2024. I am yet to receive a refund, even thought it has been more than 6 business days since they recieved it (their policy states refunds are processed by 6 business days).
I returned my order (OT-7979761) a few weeks back and it was received by their warehouse on June 7,2024. I am yet to receive a refund, even thought it has been more than 6 business days since they recieved it (their policy states refunds are processed by 6 business days).
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