Review Time
Excellent experience working with Dito at Luxury Bazaar. He communicated well throughout the whole experience. Easy to get on the phone and quick to respond to emails and texts. I decided against playing the AD waiting game for my first Rolex purchase. Very glad to have this beautiful timepiece on my wrist now so I can enjoy it, and not wait years on my dream watch. The price I paid was very, VERY fair compared to some other jewelers and dealers I received quotes from. Dito went the extra mile to get extra links in for me to make sure the watch fit perfectly as soon as I received it. My watch came well packaged and exactly as described. Couldn’t be more pleased with my experience and would absolutely work with Dito and Luxury Bazaar again in the future.
Collaborating with the company and the representative was the most seamless online trade I've encountered. I exchanged three watches for one significant piece for me. The company provided a substantially higher trade value for my watches compared to all other dealers I contacted. After receiving offers from over ten dealers, the trade offer from the company made me do a double-take due to its remarkable difference. I’m talking about $500-$1000 more for each watch, which were not $100k pieces, so that made a significant impact. They also offered the best price for a brand new Rolex GMT Master II. As mentioned, the representative was a joy to work with—prompt, straightforward, and provided the best offers right from the start, making the entire process clear and easy. I couldn't have hoped for better customer service. Positive customer service experiences are rare in today's landscape, so this transaction was truly refreshing and gave me optimism.
I scored an amazing deal on a watch I've been wanting for some time. The representative was very helpful and guided me through the entire process, from the purchase onward. Excellent service, clear communication, quick shipping, and the product arrived just as described.
The team is truly remarkable! As a small customer, I felt valued as if I were buying high-end items. Both representatives were quick to respond, offered great advice on the watch I was interested in, and provided a very fair price! Plus, the watch arrived within 24 hours of my order (from one state to another). I couldn't recommend this team more highly; make your purchase with confidence!
Excellent company. Have bought several watches all transactions were super smooth and all watches were as reported or better.This review is about service. My last purchase came with a 2 year warranty. 18 months in the watch was running -10. I text Alex who always answers very quickly as he did this time too. Told him the situation and he told me to send it in for service.I received via email a prepaid shipping label and detailed instructions on how to pack the watch. Alex said it would take 2 weeks. 12 days later I had a tracking number and the next day my watch and a record of the service performed.For the 8 hours I have worn it, the watch is keeping great time and I am sure if there is an issue they will stand behind it.Luxury Bazaar is a very professional company that delivers. Shipping each way had to be at least $100 that they paid for. Impressive to say the least.If you are considering buying or servicing with them don't hesitate. I already have my next watch picked out that Alex is looking for. Thanks again Alex and Luxury Bazaar. Kudos!
Once I was connected with Ana, I had a fantastic experience purchasing an IWC Big Pilot Perpetual calendar. Her communication and follow-though was fantastic as was buying experience. Watch arrived overnight and exactly as described. Their 2 year warrantee and guarantee was also appreciated. Kudos to Ana once again!
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