ottonova.de

3.5
3.5 Based on 168 reviews

Entdecke Deutschlands erste Krankenversicherung, die so digital ist wie du. Online abschließen, App runterladen und Premium-Leistungen genießen....

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Average Rating

3.5

/
5

168 Reviews

5 Star
57%
4 Star
2%
3 Star
4%
2 Star
5%
1 Star
33%

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Review Time

Mihaela Barbu
Great service

Great service

5
Date of experience: Mar 08, 2025
Daan
Modern and well working app

Modern and well working app

5
Date of experience: Feb 21, 2025
Alvina Rogers
Best private insurance in Germany

Best private insurance in Germany! They never send you letters, only contacts via the portal/app (the way I like). The concierge service answers quickly to requests. Refunds are also quick and transparent. Everything in English!

5
Date of experience: Feb 14, 2025
Amina Yoder
Prompt service and user friendly app

4
Date of experience: Feb 04, 2025
Rosie Ross
Every time they help me with my…

Every time they help me with my problems, they do so perfectly.

5
Date of experience: Jan 28, 2025
Lindy Price
Amazing services

Amazing services, no hassle. Just needed to upload the dentist bill to the app and I got 100% reimbursement in 2 days. The concierge services are also very helpful, they answer all your questions without doubt.

5
Date of experience: Jan 07, 2025
Dorothy Coleman
small stuff was paid fully by ottonova

small stuff was paid fully by ottonova. very happy until now

5
Date of experience: Jan 07, 2025
Toby Long
Seamless and Student-Friendly Health Insurance Experience

I recently subscribed to Ottonova, and the process was incredibly fast and straightforward. Their platform is user-friendly, making it easy to choose the right plan, especially as a student. The tailored options and efficient service really stand out. Highly recommend Ottonova for anyone looking for a hassle-free health insurance experience!

5
Date of experience: Dec 24, 2024
Jemima T.
I’m very disappointed with Otoonova’s…

I’m very disappointed with Otoonova’s services. Customer support is extremely hard to reach, and I was charged invoices even before my visa was approved and I arrived in Germany. Additionally, restrictions like no dental coverage in the first 3 months and limited psychiatric care unless a diagnosis is made make essential healthcare unnecessarily difficult. The system seems overly complicated and not customer-friendly.

1
Date of experience: Nov 01, 2024
JW23
Wow, didn't expect to be reimbursed

Wow, a crazy amount of money for a general practitioner was reimbursed in one day, even though my tariff is just Study Smart!!! Love you guys

5
Date of experience: Oct 09, 2024

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Business Details

  • Entdecke Deutschlands erste Krankenversicherung, die so digital ist wie du. Online abschließen, App runterladen und Premium-Leistungen genießen.

  • language https://www.ottonova.de

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