Review Time
The service claims to have a 30-day refund policy, yet after subscribing via a payment platform, they state they can't issue a refund. The payment platform also refuses to refund. This feels like misleading advertising. I am within the 30-day window, and the subscription is not useful to me. I request a refund as outlined in the policy.
The service claims to offer a 30-day refund policy, yet after subscribing through a payment platform, I was told they can't process my refund. The payment platform also refused to assist. This feels like deceptive advertising. I am still within the 30-day period, and the subscription is of no use to me. Please refund my payment as per the stated policy.
This app has negatively impacted my relationship with my son. It constantly notifies us that I'm being recorded, disrupting our video and audio interactions and leading him to disengage. Despite my multiple complaints, all I receive is advice to delete and reinstall the app. Please eliminate these notifications! This is a court-mandated expense that worsens family dynamics.
My experience with the service has been very positive, especially regarding customer support. As a professional, I've had the chance to directly interact with the local liaison, and they have always been very helpful and prompt in their responses.
This app has significantly improved communication for the separated parents I assist. It helps parents feel secure reading messages and encourages thoughtful responses. The support team is also very responsive to inquiries and technical issues.
I frequently recommend this platform to separated parents in my role as a family lawyer. It provides a clear and secure method for co-parents to communicate and manage shared information without conflict spilling into personal messages. Clients find it reduces stress and legal costs, and judges appreciate the structure it offers.
I consistently encounter two main issues: message notifications and saved drafts. The lack of message notifications prevents me from knowing when a message is waiting, leading to misunderstandings with my ex. Additionally, the absence of saved drafts means I often lose messages when interrupted, forcing me to start over. Interestingly, this survey allows for multiple updates, but the app does not.
The app is very user-friendly. It helps keep track of conversations, bills, events, and parenting schedules. You can search messages by keywords, print them, and it provides feedback on the tone of messages before sending. This app has been beneficial for my custody case.
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