Review Time
he health insurance benefit offered by Oyster to employees under Employer of Record (EOR) arrangements poses several significant challenges for Colombian workers. While marketed as a global insurance solution, the benefit fails to consider critical aspects of the local healthcare and economic environment, leading to more frustration than value.1. High Upfront Costs Make It InaccessibleOne major drawback is the requirement to pay medical costs in advance before being reimbursed. For employees earning modest salaries (e.g., under €900 per month), paying hundreds of euros upfront for medical care is unrealistic. This system assumes a level of financial liquidity that many workers in Colombia do not have, making the insurance practically unusable for its intended purpose.2. Poor Fit with Colombia’s Public Health SystemColombia has a public healthcare system that covers most citizens, and many companies enhance this coverage with affordable prepaid medical plans. Oyster’s international insurance model does not integrate with these local systems or offer comparable flexibility, which further alienates employees from the benefit.3. Lack of Local RelevanceThe benefit appears to be designed without a deep understanding of Colombia’s healthcare realities. What might work for employees in higher-income countries doesn't translate well in lower-income contexts. Instead of providing peace of mind, the insurance becomes a source of stress and confusion.4. Illusion of ValueOn paper, having international insurance sounds impressive. But in practice, when it requires financial resources that employees can’t easily provide, it becomes an empty promise. Employees may technically have coverage, but it's of little use when they can’t afford to access care in the first place.ConclusionOyster should reevaluate its health insurance offerings in regions like Colombia. By partnering with local providers or offering prepaid medical plans aligned with regional standards, the company could offer a benefit that employees can genuinely use and appreciate. Without such adjustments, what’s meant to be a perk becomes a burden.
I worked under Oyster HR via one of their international partner arrangements and had a deeply disappointing experience after offboarding. Despite legally accrued PTO, they refused to pay the full amount owed to me, citing limitations with their subcontractors. However, Oyster was the sole facilitator and manager of my employment and should have resolved the matter internally.They acknowledged part of the PTO was valid — yet shifted responsibility between the client and local partners, ultimately leaving me without my earned compensation. This is unacceptable behavior for a company claiming to support remote talent ethically.I strongly advise any remote workers — especially those in regions where labor protections are stricter — to be cautious when dealing with Oyster. Transparency and accountability were severely lacking in my case.
I worked under Oyster HR via one of their international partner arrangements and had a deeply disappointing experience after offboarding. Despite legally accrued PTO, they refused to pay the full amount owed to me, citing limitations with their subcontractors. However, Oyster was the sole facilitator and manager of my employment and should have resolved the matter internally.They acknowledged part of the PTO was valid — yet shifted responsibility between the client and local partners, ultimately leaving me without my earned compensation. This is unacceptable behavior for a company claiming to support remote talent ethically.I strongly advise any remote workers — especially those in regions where labor protections are stricter — to be cautious when dealing with Oyster. Transparency and accountability were severely lacking in my case.
They lied to us in a meeting about supporting credit card payments to get us to sign up. When I signed up, I realized that what they told us was not true. I had to email them back and ask where is the option for credit card payments, they told me that OysterHR supports only Direct Debit or Wire transfer payments. We had to drop them as our EOR because they did not seem trustworthy enough after false information they provided initially.
They lied to us in a meeting about supporting credit card payments to get us to sign up. When I signed up, I realized that what they told us was not true. I had to email them back and ask where is the option for credit card payments, they told me that OysterHR supports only Direct Debit or Wire transfer payments. We had to drop them as our EOR because they did not seem trustworthy enough after false information they provided initially.
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