Review Time
Overall, I got really nothing to complain about except from benefits. I think lower tiers employees should have much better packages for insurances. Instead you are giving them bad packages. With MultiSport its the same. Definitely you could have done much better business model.
Overall, I got really nothing to complain about except from benefits. I think lower tiers employees should have much better packages for insurances. Instead you are giving them bad packages. With MultiSport its the same. Definitely you could have done much better business model.
The employee experience has been terrible. As an employee, you expect a HR team to be easily accessible and prompt with answering any questions or requests. There are no specific people as points of contact, you are forced to make a ticket in their "Help Center" for any issue, question or request (big or small). After waiting 2 days, only then someone is assigned your request, who then forwards the request to a relevant 'specialist', wasting another 1 or 2 days. Then any follow up questions related to the initial question take ages again to be answered. Even though I am a full time permanent employee, I felt like a neglected external contractor.I had a simple question about a bonus clause mentioned in my employment contract, which I received a reply 3 days later: "our opinion is [...], but please clarify this with your lawyers and get the neccessary legal opinion". Oyster is a HR company and wrote and confirmed my employment contract - but they couldn't give me a concrete answer on a simple question about a clause in a contract they wrote!
The employee experience has been terrible. As an employee, you expect a HR team to be easily accessible and prompt with answering any questions or requests. There are no specific people as points of contact, you are forced to make a ticket in their "Help Center" for any issue, question or request (big or small). After waiting 2 days, only then someone is assigned your request, who then forwards the request to a relevant 'specialist', wasting another 1 or 2 days. Then any follow up questions related to the initial question take ages again to be answered. Even though I am a full time permanent employee, I felt like a neglected external contractor.I had a simple question about a bonus clause mentioned in my employment contract, which I received a reply 3 days later: "our opinion is [...], but please clarify this with your lawyers and get the neccessary legal opinion". Oyster is a HR company and wrote and confirmed my employment contract - but they couldn't give me a concrete answer on a simple question about a clause in a contract they wrote!
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