Review Time
A group of 17, comprising myself and 16 Au pair students, booked a jam-packed 2-day Wild Atlantic Way tour to Dingle town and peninsula from Dublin. As it was a private tour, we had the great fortune to be spoiled with a wonderful, charming and engaging driver and guide, Stevie, and felt very looked after and a huge welcome support to me, as the person responsible for my group. So, it was great to have Stevie happy to chat with us at the front of the bus, as well as take our wide variety of musical requests on his Spotify jam. Some of the phone chargers weren't working on the bus, but Stevie provided a fully charged large power bank to help us. Nice touch. Stevie kept us informed along the way of the many sites and before our stops. The spectacular scenery of the Dingle peninsula and Slea Head drive, overlooking the glorious Blaskets and the dramatically beautiful Cliffs of Moher blew us away, whilst the unique Irish towns of Dingle (fabulous) and Killarney speak for themselves. To sum up, if you want a private tour with a small group, in a short time, this is the way to go. Our only regret was not being able to stay another day/night, due to our personal schedules. But with this private tour experience, our driver Stevie was the icing on the cake.
This tour is not responsible, they don't care and respect people. They don't follow the plan. Drivers manage everything and paddy wagon won't support you at all. It's highly likely that they leave you behind within the tour. Not recommended, this tour is like a scam 👎
MOST disappointing Galaway tour!! Waited 45 min and left Dublin at 9am, reaching Galaway at 3pm.That left 90 minutes to see Galway. Six hours on the bus w 2 short stops. We did not go to the silver mine or see the sheep dog farm, instead took us to a little town for a short stop. Driver left the radio on and did limited talking during bus ride. He was rude to some passengers. Dropped us off in Galway w little directions. Told us to take all our belongings because a different driver would meet us in Galway. We preferred to take the train back to Dublin rather than endure another 4 hour unpleasant bus ride.When we rerurned, we canceled a Paddywagon tour we had booked for later in the week. Suggest...take the train to see Galaway from Dublin...easier, faster and cheaper!
AVOID! HORRIBLE! NO CUSTOMER SERVICE! NOT TO BE TRUSTED!Wife and friends booked 2 day trip (Dublin-Cork-Dublin). 2nd day they were left at The Cliffs of Moher. Driver told them trip had changed without any explanation. Had to make it back to Dublin by other means. Driver (Kevin) offered no help. Head office asked them to send an email with their issues. Ireland is wonderful, but do yourself a favour and avoid this company as they will ruin the experience! AVOID!
Please don't let this company ruin a day of your vacation! As you'll see from the other reviews, when things go right, they're fine. But when it goes wrong it goes VERY wrong. This was our experience:After hurrying my family out of our hotel to arrive promptly at 8:10 AM for our tour of Glendalough, we arrived and were told that it was overbooked and that we couldn't go on our tour. The driver even said to us that "they do this all the time" hoping someone doesn't show, so this is their standard dishonest business practice. The tour manager offered us a full refund and an afternoon tour free of charge, which we mistakenly accepted.After rearranging our entire day because Paddywagon intentionally overbooked the tour, the afternoon tour traveled to Glendalough in a 100 degree Fahrenheit bus without functioning air conditioning or a tour guide. When we arrived at Glendalough, very late, the replacement tour guide gave us no direction and told us to walk to the upper lake. This was not a tour, but an overpriced bus ride without A/C.When we got back into Dublin, my wife and I attempted to visit the Paddywagon office near O'Connell Bridge and the two young men at the desk told us there was no one to call and pretended as if they couldn't send an email from their computer. We emailed customer service the same day request a refund of the tour (as well as cancelling a future tour we had scheduled) and never heard back. We are now filing a complaint with the tourism board and disputing the charges with our credit card company.Don't make the same mistake we did! There are so many tour companies in Ireland, you don't need to roll the dice with a dishonest company like Paddywagon.
We took the Belfast tour to a Giants causeway and our driver was late. He was called in at the last moment. We knew this because he complained incessantly about it. He kept cursing and had these weird, repeated sighs in the microphone, He yelled at us for talking, had no idea where he was going, and chastised a couple who were five minutes late. He obviously had problems with England because he made it clear many times. At the end, he told us his old job was selling drugs to kids. What a crazy, uncomfortable tour. The part that was fun was the kinship the rest of the group had. Everyone was making jokes….it was straight out of a movie.
We had a day earlier and we were on Richard O’Brien’s Paddywagon Bus. He was so incredibly skilled driving and being our tour guide. We were on his chills of Moher Trip. We laughed and we met so many people from other countries. It was a long trip, but honestly wish it had been longer. Thank you Paddywagon for hiring Richard, I wish I could give him a 10 review but gave him 5 stars. Thank you paddywagon Richard for a wonderful fun filled day. Regards to all
We did the cliffs of moher tour, it was a good trip but the tour guide spoke for way too long about some depressing history of ireland aswell as the IRA, which went on for about an hour and was literally exhausted from it not to mention feeling depressed after it.
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