Review Time
While the kits are beautiful the customer service is appalling.There were some Gems missing from my original order, popped on the website and emailed as it suggests to get these shipped out, they agreed and said it was shipped on 2nd June. They have never arrived, the Link provided is very clear that the items haven't moved in Transit since 14th June. All subsequent contact to ask for a reshipment of the missing item or an partial refund have been completely ignored. I can't complete the kit and have not received what I paid for.
These kits are beautifully put together but beware… they’re highly addictive! A lovely mindful activity. They arrived very swiftly from the US to the UK, well packaged, with good communication along the way via shipping updates. Perfect! Thank you x
These kits are beautifully put together but beware… they’re highly addictive! A lovely mindful activity. They arrived very swiftly from the US to the UK, well packaged, with good communication along the way via shipping updates. Perfect! Thank you x
Unfortunately as lovely as the kits look I never got to see as it never arrived looking at other reviews seem to have the same issue with their products not arriving and then getting the run around the order was placed a month ago and I’ve requested a refund twice as soon as I mentioned a refund I stopped getting replies I’ve tried to contact both email and messenger and I’m being ignored now so I will definitely not be buying again as I’ve just been robbed the money and not even got the kit I wanted really is a shame as I loved the way the kits looked I’m very disappointed and frustrated with the communication
Unfortunately as lovely as the kits look I never got to see as it never arrived looking at other reviews seem to have the same issue with their products not arriving and then getting the run around the order was placed a month ago and I’ve requested a refund twice as soon as I mentioned a refund I stopped getting replies I’ve tried to contact both email and messenger and I’m being ignored now so I will definitely not be buying again as I’ve just been robbed the money and not even got the kit I wanted really is a shame as I loved the way the kits looked I’m very disappointed and frustrated with the communication
I have been wanting to order a few sets for a while. I had a small issue with my order. I emailed customer service. Ashley was very quick in responding back and fixing my issue within 24 hours!! Looking forward to ordering more of these paint gem sets!
I have been wanting to order a few sets for a while. I had a small issue with my order. I emailed customer service. Ashley was very quick in responding back and fixing my issue within 24 hours!! Looking forward to ordering more of these paint gem sets!
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