paintgem.com

4.1
4.1 Based on 360 reviews

Craft beautiful shiny wall art. PaintGem is the home of gem paintings. Discover thousands of exclusive designs or upload your photo and create your custom diamond painting....

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Average Rating

4.1

/
5

360 Reviews

5 Star
65%
4 Star
15%
3 Star
3%
2 Star
2%
1 Star
15%

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Review Time

Tolani O
Lovely Kits, Excellent Customer Service

I love Paint Gem and have ordered twice already. While the kits take some time to arrive, they're always securely packed and easy to understand. My latest order had a bit of an issue with the shape of the gems I received but Paint Gem was very prompt in addressing my concerns and setting things right. I've already recommended them to several of my friends (one has already purchased!).

4
Date of experience: Jan 16, 2021
Danielle Van Veen
Amazing Square Gem!!! Best products!

I have made several orders from paintgem and they have all been amazing! I love the square gems they offer, it makes the piece fit together so much nicer and the custom option has been a great gift option for family! I have created 4 different custom photo prints that I've then gifted to the people in the image and a handful of other designs too and can't wait to do my next order. I will be recommending paintgem to everyone I know!

5
Date of experience: Jan 05, 2021
Sundaze
Do NOT buy from here

It arrived VERYYYY late, then they sent an email offering a “free” one to make up for it...never arrived, and was never contacted. However, in the same email saying they were sending free ones out, they then specifically asked me to post a positive review to make up for their poor business...do NOT trust the positive reviews, they were “bribed”

1
Date of experience: Dec 30, 2020
Zia Clark
Best thing to do during covid-19

I love the site there are so many cool diamond painting mine took 3-4 weeks to get here they make perfect Christmas presents I love this site I have already done one and working on the second one can't wait to make the next one.

5
Date of experience: Dec 07, 2020
Elizabeth Timko
Everything has been great except the…

Everything has been great except the fact I was promised a free gift once my order arrived. I filled out the form and it has yet to come which frustrates me because I waited so long for my order. The customer service has been great.

4
Date of experience: Oct 08, 2020
Jessie
I didnt receive tracking then when I…

I didnt receive tracking then when I did I said it was delivered when it wasn't. And the wax and canvas smelled. There was stains on the back of my canvases to. And some of my drill bags was split open

1
Date of experience: Sep 25, 2020
Becky Brown Bartholomew
Customs from Paintgem.

I really like Paintgem. They have great tool kits and diamond paintings. I have ordered customs with names on them and then also custom paintings with pictures of my grandchildren. I am happy with all of them. There was a glich with one of the paintings but it was handled and corrected with speed and I was impressed with their customer service!! Thank you Paintgem, I will be ordering more!

5
Date of experience: Sep 17, 2020
Dawn Rogers
They are the ABSOLUTE WORST

They are the ABSOLUTE WORST. My package got lost almost 2 months ago because it was sent with the cheapest service through FedEx and the service basically states that if your package get lost the shipper (PaintGem in this case) are the only ones that can take responsibility for it. They have not filed a claim, not issued a refund, not done ANYTHING. They just kept my money and ignored all of my messages. Do yourselves a favor and simply use Amazon.

1
Date of experience: Sep 16, 2020
They are the ABSOLUTE WORST

They are the ABSOLUTE WORST. My package got lost almost 2 months ago because it was sent with the cheapest service through FedEx and the service basically states that if your package get lost the shipper (PaintGem in this case) are the only ones that can take responsibility for it. They have not filed a claim, not issued a refund, not done ANYTHING. They just kept my money and ignored all of my messages. Do yourselves a favor and simply use Amazon.

1
Date of experience: Sep 16, 2020
Nena Scott
Beautiful canvas

My experience with paint gem was a really lovely one, always prompt to answer my questions and help me.The quality of the canvas and drills look great, comes very well packaged and fast delivery, looking forward to ordering more in the near future.

5
Date of experience: Sep 10, 2020

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Business Details

  • Craft beautiful shiny wall art. PaintGem is the home of gem paintings. Discover thousands of exclusive designs or upload your photo and create your custom diamond painting.

  • language https://www.paintgem.com

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