palladiumboots.co.uk

3.3
3.3 Based on 21 reviews

...

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Average Rating

3.3

/
5

21 Reviews

5 Star
38%
4 Star
24%
3 Star
0%
2 Star
5%
1 Star
33%

All Reviews

Filter Reviews

Review Time

Annabeth
Perfect Gift for My Husband

I bought these as a birthday surprise for my husband, and he loves them. The fit and quality are outstanding. They are truly stylish and comfortable to wear. He's very happy with how comfortable they are. I really like the color, and they match perfectly with elasticated ankle trousers. I'm very satisfied with my purchase.

5
Date of experience: Jan 06, 2026
LJ14
Extremely Frustrating Experience

I would give no star at all if I could. I ordered a pair of winter boots a month ago and they promised a 2-3 day delivery. Unfortunately, the parcel never arrived. It’s unbelievable that I sent six emails and received absolutely no response! I have no boots, no money—this is a disgraceful service along with the delivery company they use. DO NOT ORDER FROM THEM!

1
Date of experience: Dec 29, 2025
cR_FreaQ
Still Waiting After 10 Days

10 days after ordering and still not delivered. The delivery service is the worst I've encountered. Now it's been 20 days since I ordered and despite sending three emails, I've received no reply. The customer service is just as disappointing.

1
Date of experience: Dec 22, 2025
Harrison Harris
Order Delayed and No Communication

I ordered boots on December 1st and had no updates regarding shipping for a while. Three days ago, I received an email stating that due to Black Friday and technical issues, they realized they don’t have the boots available and that cancellation and refund would occur within 24 hours. I have yet to hear anything about cancellation or refund.

1
Date of experience: Dec 15, 2025
Charlie C.
Great Boots, Long Delivery Time

Great boots—comfortable from the start with no need to break them in. This is my seventh pair! The only downside is the shipping time to the UK, which is relatively long. I ordered on December 11th and received them on the 19th, taking about 8 days. I love these boots, but if you need them quickly, consider a retailer that offers express shipping.

4
Date of experience: Dec 11, 2025
Riley Reed
Issues with Returns

I attempted to make a return on their online platform multiple times, but it kept giving me errors. I tried emailing both through the website and directly, but got no response. There’s no reliable return address, so now I'm stuck with boots I don’t want.

1
Date of experience: Dec 10, 2025
Ramona Reed
Goods Did Not Arrive

Goods did not arrive, so I checked the tracking. No 'Final Destination Label.' I contacted them in every way possible, but received no response. Now I'm trying to get a refund through another platform. It seems like this is a common issue based on comments I've seen online.

1
Date of experience: Dec 10, 2025
Derrick Morgan
Great Trainer-like Shoes

Great trainer-like shoes—very easy to put on thanks to the special lacing system.

5
Date of experience: Dec 09, 2025
Elon Hughes
First Pair and Impressed

This is my first pair from them. They're comfortable and well-constructed. I would buy again.

4
Date of experience: Dec 09, 2025
Outstanding

Outstanding service, shipped really quickly given the time of year.

5
Date of experience: Dec 09, 2025

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