Review Time
I’m really disappointed with my experience so far.
I ordered a pair of boots from A Farley because the delivery time was advertised as 2–4 days and the reviews suggested their service was reliable and quick. Unfortunately, that hasn’t been the case at all.
It’s now been several days with no dispatch update or communication. I contacted the chatbot and was told they are busy and it could be another week before they’re sent out.
This is frustrating because I actually need the boots for daily use — my feet are literally getting soaked every day waiting for them. If the delivery time was going to be much longer, that should have been made clear before purchase so I could have ordered elsewhere.
Good reviews and advertised delivery times are what persuaded me to buy, but the reality has not matched expectations.
I hope they improve communication and dispatch times going forward, but at the moment I can’t recommend based on my experience
I purchased a pair of beautiful boots from the company, but there was a defect. The customer service was outstanding; I worked with a wonderful representative who handled the issue promptly and professionally. I highly recommend this fantastic service. Thank you very much!
I recently visited this store and was really impressed by the service from the staff. They had a great selection of shooting attire and provided excellent advice on suitable clothing for my requirements. A big thank you to the team; I will definitely return when I need more.
I experienced terrible service. I placed two orders after Christmas, one for an upcoming holiday. Despite confirming delivery dates multiple times, the first order was not dispatched on time. For the second order, I paid extra for next day delivery but received the wrong items. Now I have to wait for a refund. I will take my business elsewhere.
I visited this store recently and was very impressed with the service from the staff. They had a good selection of shooting attire and provided helpful advice on suitable clothing for my needs. Thanks to the team for their assistance; I will return when needed.
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Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
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