Review Time
Terrible costumer serviceMade a booking through the website, website errors out after the payment is made, I get charge on my bank account but I get no confirmation email. I contacted them on the chat and on the phone and they are not able to solve it. They find the booking but they can't cancel the booking and refund nor send me the confirmation email. Terrible service.
Terrible costumer serviceMade a booking through the website, website errors out after the payment is made, I get charge on my bank account but I get no confirmation email. I contacted them on the chat and on the phone and they are not able to solve it. They find the booking but they can't cancel the booking and refund nor send me the confirmation email. Terrible service.
Absolute disaster! Don't waste your valuable time and book with someone else - even park and ride will be much faster and cheaper.Booked a meet and greet service – they arrived 20 minutes late for collection, nearly causing us to miss our flight. On return, we called before passport control, yet it took over an hour to get our car back, with no one answering the phones. Also, there was an unexpected £10 parking fee each way, not mentioned during booking. Poor service, lack of communication, and hidden charges – would not recommend.
Absolute disaster! Don't waste your valuable time and book with someone else - even park and ride will be much faster and cheaper.Booked a meet and greet service – they arrived 20 minutes late for collection, nearly causing us to miss our flight. On return, we called before passport control, yet it took over an hour to get our car back, with no one answering the phones. Also, there was an unexpected £10 parking fee each way, not mentioned during booking. Poor service, lack of communication, and hidden charges – would not recommend.
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