delpasocarhire.com

2.5
2.5 Based on 700 reviews

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Average Rating

2.5

/
5

700 Reviews

5 Star
35%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
60%

All Reviews

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Review Time

Karl
A frustrating experience

It feels like a scam. I arrived only to be informed that my credit card couldn't be used because it had less than six months until expiration. I was told there was no manager available and that they wouldn't provide any written confirmation of this. The only way to resolve the issue was to pay for full insurance. Terrible service and a disappointing experience—definitely avoid renting from this company as they seem to be taking advantage of customers.

1
Date of experience: Dec 26, 2025
Annabeth Butler
UNFAIR SCAM SERVICE!!!!!

UNFAIR SCAM SERVICE!!!!! The company is now demanding an unnecessary international drivers license to use your own insurance, and you still have to pay 150.00 euros for their fuel. If you refuse, you must purchase their insurance for 160 euros. This is clearly a scheme to force you to buy their insurance when they know we already have our own. Please be cautious and avoid this service; the staff is also rude and unhelpful.

1
Date of experience: Dec 26, 2025
Alexandra
Seamless car rental experience during my holiday

I rented a car for a week while on holiday. The airport pick-up was hassle-free. Check-in at the reception was efficient and straightforward. The staff were extremely friendly. I had no problems with the vehicle and would suggest opting for the full insurance package (which is quite affordable) since returning the car was a breeze. Overall, a perfect experience.

5
Date of experience: Dec 06, 2025
Kathleen Long
Disappointing experience today

I had a very disappointing experience today with this car rental service. I strongly recommend avoiding them, as there are many better options available.

1
Date of experience: Dec 04, 2025
Giovanni Wilson
Credit card issue

When we arrived to pick up our car, they refused to accept my credit card because it only had initials. After contacting my bank, they confirmed this is standard formatting. We ended up paying a £76 surcharge to resolve the issue.

1
Date of experience: Nov 21, 2025
Russ Fisher
Exceptional service every time

We have relied on this agency multiple times over the past several years, with over 20 bookings as a group. The handover and returns are always quick, and we frequently receive upgrades at no extra cost. A genuine 5-star experience!

5
Date of experience: Nov 15, 2025
TheTueur9280
Grateful for the service

I want to express my gratitude for your service. Whenever I visit the area, I will consistently choose your agency for car rentals. Your service is outstanding, and I truly value your professionalism.

5
Date of experience: Nov 14, 2025
Brandon Wright
A company to avoid

Upon picking up the car, they pressured us to buy additional insurance for over 300€, which we declined. The car inspection was inadequate, and we had to document damage ourselves. During the return, the staff were aggressive and disrespectful. I advise against working with them.

1
Date of experience: Nov 12, 2025
Karen Morgan
Terrible rental service

This was the worst car rental experience. We were treated poorly by the shuttle driver, who refused to wait for a family member with crutches. The receptionist was equally rude and dismissive. Avoid this place at all costs.

1
Date of experience: Nov 08, 2025
Digby Morris
Unacceptable policies

I left 1 star because there was no option for zero. This car rental service is a joke. They wouldn't accept a credit card with initials and rejected a full-name debit card. After using many car rental companies, I've never encountered such issues. Be prepared for unexpected extra costs.

1
Date of experience: Nov 08, 2025

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