Review Time
This has been one of the most frustrating experiences I've encountered. I needed to apply for my taxi license, and it took three months to resolve everything and receive responses to my inquiries. I hope others share their honest experiences, and that this agency addresses these service issues or is removed altogether.
The service and procedures are among the worst I've encountered. It took three months to resolve my taxi license application and respond to my queries. I hope others share their honest experiences so that this agency is held accountable for their service issues.
I'm still waiting for my DBS delivery! I was charged £90 over two months ago, and despite being told it was 'sent', I haven't received anything. The postal service hasn't received it either! After contacting the service, they indicated that the issue lies with the other party, who has been unhelpful and indifferent since taking my payment.
I've been waiting for my DBS check for over eleven weeks. The paid reviews are not trustworthy. I’ve faced continuous delays with no support from the service when I call. They claim to be waiting on documents from the other party, but it feels like a waste of time. Be cautious if you're considering using this service, as my experience has been very disappointing.
This service is a waste of money. I wouldn't recommend anyone to use it for DBS applications. You pay extra for a slow process, and it would be quicker to go directly through the official government site. They seem to be profiting without providing adequate service.
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