patientservicesuk.co.uk

1.7
1.7 Based on 61 reviews

We have been working with hospitals and medical practises for over 20 years. Whilst our products have evolved with technology and time, our love for our clients and our host facilities has not wavered. We are proud of the work we do for our NHS and privat...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.7

/
5

61 Reviews

5 Star
10%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
79%

Filtered Reviews

Filter Reviews

Review Time

petit_Poney_PvP
The advert was put together perfectly…

The advert was put together perfectly and quiet quickly. The added effect of a strobe light in my logo was a very nice touch!They actioned all my requests and I am very excited to see it in person :) Great customer service as-well.Thanks very much.

5
Date of experience: Mar 21, 2022
Melville R.
Using this style of advertising

When I sat and thought about what I had committed to I realised what is offered is expensive and fees were taken before the work was finalised. I had advertised in a similar way previously and had no response so why I agreed to this I do not know. Not had any enquiries at all. This lack of response has definitely confirmed that this style of advertising does not work so I have learned yet another expensive lesson.

3
Date of experience: Mar 18, 2022
Colton Morris
I hadn’t seen the trust pilot reviews…

I hadn’t seen the trust pilot reviews until I was invited by patient services, and at this point I was already signed up. After reading some of the reviews, I must admit I was a little concerned. However I am very impressed with the service I have been provided. They were very thorough, when it came to producing my advert, welcomed my every input, and guided me through every stage of the process. My advert was live within a week. More than happy, would highly recommend.

5
Date of experience: Mar 18, 2022
Gia Ross
Patience services are a legitimate…you can trust.

Patience services are a legitimate company, I am currently contracted with them, they deliver what they say they will do, a little bit slow with communication but that could be to do with being so busy. Only just gone live so looking forward to the custom I’m hopefully going to get, Thank you patient services x

3
Date of experience: Mar 18, 2022
Lottie Reed
I had a man come and see…

I had a man come and see me and told me that patient services will advertise my business at Ashford hospital. I was told I would have a huge banner up in the reception entrance along with business cards and flyers and also a 10 second video replaying on the screens in the waiting areas. This was in February 2020. We then went into lockdown and didn’t hear anything from them. I found out they were scamming people so I cancelled evrything. They keep trying to chase me for £2500 for a service they did not provide. They sent me a photo of a leaflet board with ONE very very small leaflet on there. It doesn’t show where this board is located and I contacted the hospital and they have no idea who patient services are and said that they don’t advertise aesthetics for the NHS. It’s all a big scam. They are still trying to chase me for the money. They have threatened me with debt recovery services. But I have proof that they didn’t provide me with any of the serviced that were promised. No one will pay £2500 for a poxy leaflet that is just insane! Patient services has also been on the mirror newspaper because they scammed someone else. Please type in google patient services daily mirror! You will see for yourself. Please please don’t give them your money they are a fraudulent company targeting small businesses. Please do your research!

1
Date of experience: Mar 17, 2022
Dustin T.
Communication and initial results has…

Communication and initial results has been better than most advertising that i do, so i have decided to go ahead with an additional location, considering the price that i have paid for my Ad i’m looking forward to seeing some more positive results........

4
Date of experience: Mar 16, 2022
PH59
Excellent

My advertisement in Huddersfield and Halifax was a quick turn around as I already had my videos, any amendments I needed were quick to be actioned. my entire experience was pleasant and painless.

5
Date of experience: Mar 16, 2022
Puerca1091
Smooth and Very Helpful

I had a very pleasant experience with patient services, always quick to respond and very helpful. The artwork and signage was spot on!

5
Date of experience: Mar 16, 2022
Roland F.
The service was below standard

The service was below standard, takes 4 weeks just to have an amendment done on ads.

2
Date of experience: Mar 16, 2022
Ace Coleman
Misleading approach from salesperson

Misleading approach from salesperson. Would not have signed if I'd have been given sufficient opportunity to read ALL of the small print. Relatively new in business so a lesson best learned sooner rather than later. No cooling off period. As a small independent business attempting to recover after the past two years I feel very stupid. Voiced my concerns directly and have had no response. Do not make the same mistake as me.

1
Date of experience: Mar 16, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We have been working with hospitals and medical practises for over 20 years. Whilst our products have evolved with technology and time, our love for our clients and our host facilities has not wavered. We are proud of the work we do for our NHS and private medical facilities partners.

  • email info@patientservicesuk.co.uk
  • call 01253532424
  • language https://www.patientservicesuk.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More