Review Time
My wife, Francoise, is a successful and respected reflexologist in our area. This lot contacted her to ask her if they could promote her 'selected' business within the NHS. She was keen to explore this professional opportunity so she arranged a zoom call. I silently sat in.Mistake number one: he mispronounced Francoise's name several times despite an early correction to which he probably wasn't listeningNext: he did quite well to start but soon became evasive, not answering my wife's direct questions but deflecting them as any marketing person will try to do. The pressure was building.Then: there was the old "price misquoted" chestnut. After Francoise told him the 'Prices from' figure in the original contact email he responded that they were too low ... but... he could do her a special deal. Just this once. She was deliberately hesitant and the longer she hesitated, the more the price came down...More: when my wife asked for time to think about it he repeatedly asked her 'why' and what was worrying her. Didn't want to let go. He said there were only three more slots available and he had four more meetings that afternoon. And so on...If he had been sitting in our living room he would have been told to leave.A disgrace. I will be going to as many media consumer programs as I can with this lot.I have the whole thing on screen capture, audio and all.Eventually Francoise persuaded him that she needed to think about it and he let let her go. We did a bit of research. This business is linked in a number of ways to a number of other businesses with a poor reputation. She phoned back to say it was not what she was looking for and, remarkably, he accepted that.
Disgusting company. They mislead you into believing they are patient services from a hospital, very quickly their agenda becomes to get a contract signed so they can extort money from you. Initial promise to deliver a guaranteed return was a lie, the business did not receive any exposure! This company also breached data protection on three occasions by disclosing personal information (by way of email) to a third party despite me confirming and having them acknowledge my request to not discuss my account with anyone else - this is usually mandatory requirement unless authorisation has been given for a third party to act on my behalf!!I have already taken this further, this company preys on small businesses and uses bullying tactics to retrieve money. This issue I am also trying to have reviewed by NHS England regarding their us of unreliable and fraudulent contractors!
SCAMZero Star Review .... DO NOT SIGN ... Experience of this Company informs to believe that all the Bad Reviews are truthful, and the 5 star Reviews are fakes. On so many Review sites. Both, Direct Digital, and Multimedia Int. Services Ltd and also trading as The Community Network or Patient Services UK . Very bad experience here, like many other ppl. Thinking back. I could cry ! Never again. Trying extorting money not owed. Harassment it is. Appalling.Have nothing to do with them. Also true, they try to stop bad reviews, that are truth.Convicted / fined $230,000 in Australia for this very "unconscionable conduct" and questionable trading standards / contract, following numerous customer complaints. See online ACCC report for details. Report them to the Authorities for full investigation
PEOPLE BE CAREFULUntrustworthy to say the least!Had a rep come to get me to sign an automatic renewal, I said no as I'm a small business owner and have too much going on and was promised a call to ensure I'm still onboard before any further bills come.Got bills, my emails ignored and then more bills sent. Did I receive a call before? No. I don't have time to sit in the office all day to read over things that were fully already discussed. I have work to do, hence why I don't normally sign anything like this. The promise for a call wasn't kept. Got threatened with debt collectors and my business is now in an awful position as I'm having to pay for ads that DON'T EVEN WORK?! Not to mention, my business has rebranded, things have changed but we've not had any calls to request an update on it. We live in a fast world - a service so expensive should be on top of these things!If anybody can afford a lawyer to take these BAST***S down, comment on this and I am more than happy to give a statement.
I was told when I met with Phil Hamilton at the beginning of December last year that I would receive a reminder of renewal for my advertisement services. I receive an invoice for another year for my advertisement to continue, after I had already sent in an email about the quilty of the work, which the service and the printing quality have been very poor. I have then sent an email to mike - in the renewals department, who was very rude on the phone, after i explained the situation, if then processed to talk about debt collection agencies. which i think is just terrible in the climate that we are all living in. I explained that my company didn't want the advertisement and I wasn't told about the 'rolling yearly contract' as I was advised in the first meeting with Phil Hamilton that I would be notified. Stay clear of them! what they advertise isn't what is a true reflection of their service stay CLEAR!
I am soooo disappointed, In March I regrettably wrote a good review on here about patient services uk who I was made to believe a dream which sounded amazing, the promises they made were the bees knees so went along with it all, only to experience bullying for payment even before my artwork went live, still being naive I thought if I paid they would hurry up with my artwork that would be advertised in the manor hospital and kept asking me to right a review, I had an headache with this company from the very start but because I’d committed to this company I felt I had to try and get something as I’d payed a substantial amount.So forgive me people for even making a review before my first year.Since November 2021 I’ve had to constantly contact this company to see why my artwork (cards and leaflets) hadn’t been put up yet, only to receive a reply telling me it will be soon…it won’t be long now, this to me is a breech of contract on there side, but when it come to me calling them to cancel my contract as I was told to do so in September, this they told me was not sufficient as it should have been a recorded letter, I am told it has gone over the contracted time and I have to pay another 12 months for advertising that I don’t want and to top it all off I’ve never received any work from it. I can honestly say my experience with this company has been very upsetting, they used bullying to get there money and would not let me set up a DD, The man that came to see us very much sold this advertising by falsely advertising, he told us… along with our cards and leaflets we would have a TV next the advertising board along with everyone else’s business that would show adverts, he also told me that I had been recommended….as they only use companies that’s been recommended,All this was just a ploy to get my money and they wasn’t bothered about peoples businesses health or welfare, they couldn’t care less about you, only there money This is still ongoing, I’m being bullied into having another year when I don’t want it. I started this contract in November 2021 and have cancelled this so called rolling contract in September 2022 over the phone and again by email yesterday 31st October 2022, but still they say it’s not enough I still have 3 months 4 days before the first year ends how is this legal They say I should have cancelled 9 months after I signed the contract but my artwork didn’t go on display until the 4th of February 2022.Below is my review I regrettably wrote in March which I was bullied into doing.Patience services are a legitimate company, I am currently contracted with them, they deliver what they say they will do, a little bit slow with communication but that could be to do with being so busy. Only just gone live so looking forward to the custom I’m hopefully going to get, Thank you patient services xDate of experience: 18 March 2022All this has made me ill The deceit The lies And the inconsideration Not to mention the nothing to show for it.😞
The company was not forthright in their pitch that their services were automatically renewed after the 2 year contract period. Shameful practice. The contract his this condition very well amongst a variety of other points. No reminder their service would be renewed and to top it off, their advertisement did not garner any business for myself.
DONT SIGN, We were promised the world as you do from any marketing company. We paid over £4000 for a two-hospital deal in October 2020...After I kept chasing this up to see if my advertisement was live, I was told that it hadn't been positioned yet due to covid and the heavy restrictions. But when it was safe to put up, they would email and confirm with me.. but not to worry as the advertisement term only starts when it is placed in the hospital. A few months passed. It was Sept 2021. I emailed and chased this up because no emails had confirmed that the advert was live. I was told yes, it's been active since July 7th 2021. so it's taken ten months for it to be affected. The email states that the advertisement term started on July 7th 2021 I then emailed repeatedly because neither I nor my family, who work at the hospital, had seen these advertisements. This was going on for months.. I then made sure I cancelled the contract as I knew it was a rolling contract... Three weeks later, I was told that I was out of my cancellation period even with ten months still on the advertisement term due to signing the contract in October 2020.The issue is in the contract it states:21: It may only be terminated by either party upon six months' written notice, which must be given by recorded delivery and must be expressed to expire on either the completion of the initial advertising term or the completion of any renewal term.I have ten months left on my initial advertisement term, yet they say I can't cancel.They are forcing companies to use their shocking service; I'm waiting for them to take this to court as this is shocking. I feel for all the other bad reviews; I'm taking a copy to support my experience. Please contact me if anyone wants to make a joint complaint about this company. These guys are praying for small businesses and trying to tie them into contracts.Patient Services reviews too same company
Worse experience ever. I was told their marketing strategies will help us attract more customers and drive the business it’s been over 15 months and still not 1 customer or business from the 2 hospitals they put our video in. We are a small business and have really struggled over the pandemic. There were months where we struggled really badly. We explained our situation to these guys and was threatened with a court order and told Bailiffs would pay us a visit. We were stuck in a contract of over £5000 we were promised to have my video in 2 of their hospitals. Visited the hospitals a few times and saw the video once in just over 1 hour. What ever you do. Don’t fall for the lies and sign that contract.These guys are liars and just want your money.
Where to start? I never write bad reviews, I just make sure I don't use services again but from the amount of money I paid and the amount of lies I was told, I had to write this. It is a definite breech of contract which I have used the services of a third party expert to confirm and help conduct a thorough investigation.I paid thousands of pounds up front from a 1-1 meeting in glasgow. I was promised I would have an advertisement in the A&E department for my physio business to include TV appearance, large banner and business cards. I visited the site 3 times to view it myself and 3 times I was welcomed to NOTHING. The TV's were not even turned on (which I have picture proof) and no sign of any banners. I asked the staff and they hadn't heard of any advertising in the reception area.I emailed to find out what was happening and I was sent a picture of a turned on TV, which of course shows no proof of anything. I was also told I have banners in different areas of the hospital which is news to me as this was never discussed.I have emailed and called multiple times for more of an explanation but no reply. I will continue to pursue this breach of contract to ensure I am compensated.This review is for small businesses in Glasgow.
Claim your business profile now and gain access to all features and respond to customer reviews.
We have been working with hospitals and medical practises for over 20 years. Whilst our products have evolved with technology and time, our love for our clients and our host facilities has not wavered. We are proud of the work we do for our NHS and private medical facilities partners.
joinlevity.com
mycanadapayday.com
noorhairofficial.com
thegamekeys.in
faithinnature.co.uk
cgh-residences.com
asnew-airduct.com
mobiletyregiant.co.uk
car-hire.ryanair.com
goldfreedomusa.com
