bettycloths.com

1.3
1.3 Based on 40 reviews

We believe that everyone has the right to have a happy life, and we believe even small surprises can light a day....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.3

/
5

40 Reviews

5 Star
2%
4 Star
5%
3 Star
0%
2 Star
2%
1 Star
90%

All Reviews

Filter Reviews

Review Time

Rosalyn Carter
The website is misleading and disappointing.

The website is completely deceptive. You will not receive what you expect. The material looks very low quality, resembling costume fabric at best. My discomfort with ordering clothes online has only increased due to experiences like this. It's a waste of both time and money. Do yourself a favor and avoid making any purchases from this seller. It's so poor that it's almost amusing. A significant scam!

1
Date of experience: Jan 01, 2026
Peter High-Def
Worst Customer Service Ever – Avoid Bettycloths at All Costs

If I could give zero stars to Bettycloths, I absolutely would. My experience with this company has been one of the most frustrating and disappointing I’ve ever had as an online customer. What was supposed to be a simple order turned into weeks of wasted time, endless emails, and complete disregard for basic customer service.I placed an order and waited more than a month for it to arrive. When the package finally showed up, only one of the two items was correct. The second one — the Men’s Retro Stitched Knitted Waffle Three-Dimensional Fabric Zipper Long Sleeve — was completely wrong. I immediately contacted their support team, attaching clear photos to prove the mistake and politely asking how they intended to fix it. Their first reply was absurd: they claimed that the product I received was correct and offered me a so-called “compensation” of $8.Naturally, I refused. I explained again, with photos and order details, that the item was not the one I ordered and asked for either the correct product or a full refund. Instead of solving the problem, they asked me to send the same photos again — this time specifying that they wanted them in JPG format, under 1MB, along with the waybill and the SKU QR code. I complied, even though I had already sent everything they needed. Weeks went by, and every response I received was either evasive or contradictory.At one point, they admitted that the wrong product had been sent because of a “system problem” — yet they also claimed they could not send a replacement because the correct item was “out of stock.” That was another lie, because I checked their own website, where the product was clearly available for purchase. When I pointed that out, they simply ignored it. Instead, they kept increasing their ridiculous “compensation”: first $8, then $10, and finally $12 — without even clarifying what currency they were referring to. To make matters worse, they suggested that if I wasn’t happy, I could return the product to their warehouse in China at my own expense.This kind of behavior is completely unacceptable. The error was entirely theirs, yet they tried to minimize it, deny responsibility, and shift the burden to the customer. Their so-called “customer service” is nothing more than a series of automated, copy-paste responses that show zero willingness to actually resolve a problem. Their communication is chaotic, coming from multiple email addresses, often with broken English and vague promises that lead nowhere.I’ve spent far too much time trying to get a fair solution for something that should have been simple. The level of unprofessionalism I’ve encountered is shocking. Offering $8 or $10 for an incorrect item worth over €35 is an insult, not compensation. The way they handle complaints shows a total lack of respect for customers.To anyone considering ordering from Bettycloths: don’t. Save yourself the frustration, the wasted time, and the disappointment. Their website may look appealing, but behind it lies an unreliable, untrustworthy operation that refuses to take responsibility for its mistakes. I will never buy from them again, and I strongly urge anyone reading this review to stay far away.

1
Date of experience: Sep 24, 2025
Anatol Schweizer
These guys are nothing but a scam

These guys are nothing but a scam. Don't throw away your money on this C grade polyester fabric crap. I wish someone would shut these guys down. I didn't receive anything remotely close to what I ordered. Many others have said exactly what i've been thinking. Calling the BBB on this company.

1
Date of experience: Sep 19, 2025
Guilherme Miquelutti
I ordered on 04-30-2025 and it has…

I ordered on 04-30-2025 and it has never been delivered. The support e-mail just replies a standard answer.

1
Date of experience: Sep 16, 2025
Jake Chapman
Buyer Beware

Poor quality, non existent customer service.

1
Date of experience: Jul 22, 2025
Damon Baker
They fraudulently charged $25.45 in…

They fraudulently charged $25.45 in “sales tax” which wasn’t on the original invoice. Not to mention the sales tax rate is 6.5% for my state and they charged 3x that amount! I had to open a dispute with PayPal. Now I’m regretting my entire purchase after reading all the bad reviews for this company. SHAME ON BETTYCLOTHS!

1
Date of experience: Jul 15, 2025
Samuel Sanders
Trash garmet that looks nothing like…

Trash garmet that looks nothing like what was pictured on their website. It took nearly a month to come in also lol. This shirt isn’t cotton and has a weird sublimation that the dollar store probably wouldn’t even sell. Trash product and it doesn’t even fit well.

1
Date of experience: Jun 29, 2025
Jess L.
Vague description and pictures

Pictures online and material look completely different than what it shows up. Disappointed in the shorts. Cheaply made and not described well. Won’t buy again!

2
Date of experience: Jun 28, 2025
Jim Parker
All four items are not what I ordered!...

Order #584753 on 15/04/2025. Today (14/05/2025) I received my order and none of the four items was what I ordered.

1
Date of experience: May 14, 2025
Kristen
Quality is horrible

Quality is horrible! The pictures do not match with real products!All time to receive. I tried to return it but impossible!Same product available in other stores at 80% less.Find other product and supplier.

1
Date of experience: May 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More